Complaint Review: Magazine City

Dear Sir,

This is the reply I got everytime I enquired about my magazine subscription for which I had paid in January 2004 last year.

They say everytime that I should wait for 4 months for my subscription to be processed. shown below is their reply: (Hello:

Thank you for your inquiry concerning your subscription. Please note that you placed your order with us on January 9th, 2005. Because publishers label their magazines up to 2 months in advance, the first issue usually takes from 10 to 12 weeks to arrive. Therefore, the first issue should arrive Late April. If you have not received the first issue by Early May, please let us know and we will follow up with the publisher.

Thank you for ordering through MagazineCity.com!

Sincerely,

Customer Service
Magazine Service Center )


THIS IS THE CONFIRNMATION I GOT FROM THEM EARLIER ON;

( Dear Hitenkumar A. Raja,

Thank you for your order.

For your records, your confirmation number is: magazinecity-25030964

Date: Thu Jan 29 2004 03:23:33

Billing Information:
Hitenkumar A. Raja


Shipping Information:
Hiten A. Raja
Crown Industries Ltd, Hema House, Enterprise Road
P.O. Box 40119,
Nairobi, Nairobi 00100
KE Kenya

Phone Number: 25420531107

Item QuantityAmount
----------------------------

Popular Photography: International Subscription 1 $25.97
(Item: 1360-12-fd)
Boys' Life: International Subscription 1 $52.00
(Item: 0110-12-fd)
Transaction Fee 1 $1.00

------------------------------
Item Total: $78.97
Shipping: $0.00
Sales Tax: $0.00
Total cost of items to this address: $78.97)


now this company has gone completly quite on this matter and refuse to accknowledge my email at all.

Hiten
Nairobi
Kenya

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