Complaint Review: Magazine Rewards Regina

I am reporting a company known as Free Rewards.

I am a senior citizen, who must've clicked on a wrong button.  

Being 72, years old and playing with my computer, I must've made a mistake.

I called Free Rewards on the 7th to let them know that I had NO idea why they were charging me $24.95 a month for something I never ordered???????? Nor recieved?????

I was told at that time that I would receive $174.00 refund by the 20th of July.  I phoned today and the woman I spoke to said that my refund was denied.  I also call a customer service person, who told me that my refund was denied.

I was directed to a supervisor....Regina,  and she said in affect that I was lying about the refund!  She directed me to: clubs@rewardsservicecenter.com   This is how I ended up at your site.  I may be old, but I am perfectly aware of being ripped off!

I would have reported this earlier.  I am earth concious and thought going paperless was a better option!  I am going to report this FREE REWARDS company to the better business bureau as well as any Senior site I can find.

I need the refund of $174.00....so I can eat and pay my electric bill.

Sincerely,

Gail R

10-02-1950.........(((REDACTED)))

RSVP