Complaint Review: Magazine Service Of America

This whole thing started when Community Reading Club Of Virginia, INC (first company)called me about my standing as a good mastercard owner and they already had my record (I have no idea how probably because of mastercards unsecure access) and they tricked me into signing with them and I would be entered into a drawing and be qualified to win a million dollars and included a diamond watch if I signed up with their magazine service. How stupid was I to find out their charges were so high and that the watch wasn't diamond a all just a speck at the top of the watch. I foudn away to work it down to 19.99 a month instead of 62.40, that was in May. Then I received my magazines and was only charged 62.40 that month and next payment was in july.

Then in september, I worked it down to 19.99 and around the same time. Magazine Services Of America gives me a call and somehow had my information about the magazines I had previously been receiving and gave me a better off since Virgina company held off a month with out my 5 magazines. i though the company moved and gave me a better deal for just missing out my month, their offer was great and they recorded the whole agreement ( which i will talk about later), Then they sent me a letter in the mail about their service and I found out they were two separate companies, and Magazine service of america started charging me $57.48 starting september to this month( and one the conversation i remembered the service was cheaper then this). The dumb thing is its the same magazines from virginia club so I was noticing something fishy, to try to distinguish it I included playboy in the virginia one which magazine of america didn't have in their deal. It was kind of obvious which company was sending the magazines and which wasn't. I now forced to pay 19.99 from virginia company and 57.48 for magazine service of america and receiving the same magazine.

I called Magazine service of america to cancel a few times always busy. i got through today and this guy answers and I asked about my total amount and it was 977.16 for paying 57.48 for 20 months and so I decided to cancel and he put me on hold for 30 minutes and next thing you know a a snotty women picks up I tell her the whole process again as if they didn't know who I was. i told her I wanted to cancel and she told me my canceling was up and I had to pay and I spend about another 30 minutes telling her my situation of how this company tricked me into thinking its a the same company and all she did was tell me that its a separate service and that "I should of known about it from the begining" But I never knew about it and I never signed a contract to enter into it. I remember signing a contract for virginia company but not for this company so I assumed it was the same company. If I did know it was a separate company, I wouldn't of signed up for another service because I already have alot of magazines coming from virginia company, why would I want more, I told her that and all of a sudden she gets all snooty and bitchy ( bad customer service, so I decided I am going to cancel and she tells me "Call back monday" crap and that no one is availble fo rthat service, I mean whats ups with that, she gives me her extention 121 and I have to call back monday to cancel but she has already told me about the amount to pay and its half the price of 977.16 about $488.58, I mean come on why can't you just cancel the service if the service didn't even start yet. I already went ahead and blocked this service form charging my master card and I have to wait to file a report but till then I have to wait till monday o see if they pull some trick on me by reducing my price and extending it for another f***ing month or something, so frustrating and I feel so ripped off and cheated of my money.

Alan New York, New York
U.S.A.