Complaint Review: Magic Jack

This company provides NO phone number or email that you can actually contact them through. Their only means of "support" is through their "online chat service" and believe me it is worthless. The "techs" are untrained, unskilled and completely unable to handle assistance with your account. Half of the time the phone did not work and god forbid you should ever try to change you email associated with your account. You can forget it. You'll have to get a whole new number to start over. Then getting the original account cancelled is another nightmare.

Don't use this product - you'll only end up crying and having to notify everyone you know of a change in telephone numbers. (And thats if you one of the lucky ones)

Lindylobo
fredericksburg, Texas
U.S.A.