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  • Report:  #1343763

Complaint Review: magic tracks

magic tracks magictracks.com Took 2 months to confirm order Internet

  • Reported By:
    M. Dunn — Bradenton Florida USA
  • Submitted:
    Sat, December 17, 2016
  • Updated:
    Sat, December 17, 2016
  • magic tracks
    Internet
    USA
  • Phone:
    1-800-793-5469
  • Category:

I have a complaint about the company that sells MAgic Tracks.  I placed an order in October.  Today, 12/16/15, I finally received a confirmation, of sorts.  It was actually a notification of shipment.  2 months later!!  About a month after i placed the order, i searched my email for a confirmation, searched my bank account for payment, and searched the website itself.  Nothing.  I assumed I never completed the order, and went ahead and purchased alternate gifts.  Then today, I received an email that it had been shipped,  the first email i received from them!!!  I don't want the item now, can't afford it now anyway.   I sent them an email that I will be requsting a full refund, with postage paid.  We'll see what happens.  Not a good, reputible way to do business.  Never again!!

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