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Magical Dream Escapes, Inc With held vital information prior to purchase Hallandale Florida
I was contacted by phone by Magical Dream Escapes about a vacation package. The plan included 5 days in Orlando, 3 days in Daytona, 3 days in Fl. Lauderdale, a 3 night cruise, and bonus trips to various places. I paid 537.00 for all this. The catch being that I had to go to a 90 minute tour on my first visit. I asked if I would have to tour multiple times. I was told I would tour on my first visit. When the package came, I was reading the certificates and saw on several that I would be required to take a tour. I called the company to ask why it said that. A representative informed me that I would have to go on a tour at each place I stayed except for the cruise. That includes the bonus trips. Any time I stayed using a certificate from my package, I would have to go on a tour. I told him I was not made aware of this at the time of my purchase and I would like a refund. He said they did not do refunds but he would talk to a supervisor and call me back. He still has not called back. If I had been told at the time of purchase that I would have to go on multiple tours, I would not have bought this package or anyother package.
Tabitha
lexington, Georgia
U.S.A.
1 Updates & Rebuttals
Tabitha
lexington,Georgia,
U.S.A.
update for Magical Dreams Escapes
#2Author of original report
Wed, April 09, 2008
I was contacted by rep. Ron and given a partial refund. He was very professional and apologetic about the misunderstanding. Just remember if it sounds too good to be true, it probably is.