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  • Report:  #935599

Complaint Review: MagicJack

MagicJack Magic Jack advertises $19.95 then charges $29.95 Miami, Florida

  • Reported By:
    anonymous — Folly Beach South Carolina United States of America
  • Submitted:
    Sat, September 01, 2012
  • Updated:
    Sat, September 01, 2012

MagicJack is a great telephone service; however, their television ads say ther annual fe is $19.95. That fee is included in the price of the phone initially. When I tried to renew for another year, they wanted $29.95. It is time for me to renew and I probably will. The $29.95 rate is not phohibitively high but they should not increase the rate without informing the customer. Neither should they continue to advertise their annual fee as $19.95.

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