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  • Report:  #980153

Complaint Review: MagicJack

MagicJack Magic Jack False claims made to induce sale. West Palm Beach, Florida

  • Reported By:
    Joe Consumer — Orange California United States of America
  • Submitted:
    Mon, December 10, 2012
  • Updated:
    Mon, December 10, 2012
  • MagicJack
    P.O.Box 6846
    West Palm Beach, Florida
    United States of America
  • Phone:
    561-594-9925
  • Category:

Purchased Magicjack Plus after being informed that you pay for the device and service first year ($69.99), then just $29.99/yr each year after.  But after first year, they are not letting me renew.  So im stuck with a useless $40.00 Majicjack box that cant be renewed or reused.   false advertising.  Fraudulent claims in order to induce sales.  if i had known it would not be renewed at the advertised $29.99/year, would not have purchased.

Customer service (by online Chat only) simply repeats "your account is under review, you must wait for a response by email."  

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