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  • Report:  #1458474

Complaint Review: magicube.shop

magicube.shop INDIE-PRO MagicCube Bait and switch tactics... ordered and received item not as described and web page changed to hide the fact

  • Reported By:
    Ricardo — United States
  • Submitted:
    Tue, August 28, 2018
  • Updated:
    Tue, August 28, 2018

I ordered the VAPOR S3 SMARTWATCH PRO Version which orignially the webpage described as come with GPS, SIM slot and Micro-SD slot.  Two weeks later i received a plastic watch within a white box with a picture of a completely different watch as the cover.  Nowhere on the box what you can find the make and model of the watch. 

The two-by-two inches manual is so fine print that you can't read it.  I was able to download the sofware (BTW, the SW is not even certified/qualified to be on the Google Play store and you have to download manually and install as your own risk!).  I was able to install the BT sync software and seem to work but the GPS software error out right after the installation. 

Emailed the seller and got no response.  I filed a case with Paypal to return the product which they honor under the condition that the watch be shipped back with a tracking number.  I went to the post office and tried to mail the watch back and they told me the cost is $49 (with tracking), which is the as the cost of the watch. 

I took it home and contacted Paypal to intervene.  Luckily Paypal was on my side and provide a refund.  Anyhow do not trust any merchant websites from China.  Stick with Amazon/Walmart/Best Buy for the best shopping experience.

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