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Magnavox Smart tv Damageclaims@funaisupport.com They will not repair your tv or any products they are con artists,a lier and a rip off World Wide Nationwide
I brought Smart tv from Magnavox company NOT even 4 month my Tv screen went out twice the first time it went out but you could still see the pictures along with the sound now not even one day later my kids was watching TV and out of nowhere the whole screen went out and all you see it colorful lines on the screen.Now here the problem start so I contacted Magnavox Company and complaint and I was told to submit a photo along with my receipt since it haven't even been a year since I purchased so I did that and I was told by two customer service that either I will get amother tv or they will repair it ok so I sent out the recipient and the photo of the Tv ok and was told within 2 to 3 business days I will get an email back on the issue ok next day not even a whole 24 hours I received a email was stated the manufacturer warranty will not fix the issue and this issue was a neglect, abuse, not properly taken care something like that they sent me and was basically telling me yes you waste your money and no we will not help you.Ok that when all hell break loose I was going to just leave it alone and buy another tv but than again I wasn't going to let $266.50 goes down the drain because Magnavox lies to me and said they so called was going to fix it or give me another one so you know what I did I call they number back which is 800-605-8610 and I was on the line with some India man who couldn't barely speak English so I already see how this will play out and just what I expected Magnavox really a con artist scamming people hard earning money on their s******* a** device that doesn't function correct and expect us to waste additional money to fix o no not me I demanded for a supervisor and the man will not let me talk to one and said I should just go to the nearest customer care center so I could get it repair and of course not by the Magnavox company but with my money so totally was not fair and I'm was heavily asking and demanding for a supervisor but that man still was refusing to give me a supervisor than out of nowhere they sent me another email and the email now said they so call they call will contact me within 2 business days to find a situation BULL**** lies they tell so as I still on the phone with the same man I'm still demanding the supervisor so he put me on hold and I noticed every other 10 or 20 seconds he keep checking the line I guess to see if I hung up but noperhaps I'm still waiting for this so call supervisor than after waiting for 6 whole long minutes than he finally came back and claim "officially the supervisor is not able to speak right now and I'll be contact within 24-48 hours" I'm was like what no I'm not going to wait that long I want to speak to a supervisor right now because it not fair I'm complaining about your product so it can get fix but I have to be on a guessing waiting game so I demanding someone who higher than the supervisor and I even requested a corporate so out of nowhere the same India speaking man said hold on he will check on the supervisor (shaking my head mind you everyone I was told he was unavailable and I have to wait 24-48 hours for a supervisor) ok so I said ok so I waited for less than 1 minute shocking for a supervisor who was unavailable but came to the phone so quick ok so supervisor came on the phone and I make sure I asked 8 times are you the supervisor and he was talking so low as if he was trying to change his voice and back of my head I said to my self might be the same India man so I try to hear his voice and get his name he said it so quickly and he was so low I couldn't barely heard it than when I ask again for his name he sounds like he pissed and wanted to rushed me off the phone but any who the so call supervisor was speaking and was saying everything that the India man was saying and I express to them my complaint and how highly disappointed and upset I was and to be honest this man came out his man and said sorry if it sound like I'm rushing out the phone but you could just go to the nearest customer service care I'm like no so I could pay out of my pocket when clearly Magnavox company have warranty out for their devices and should fix any issues and not the customers which is totally not far and a big rip off and do you think after talking and demanding them to help you would thought they will do something but still enforce me to this place to get my tv but I will have to come out of the pocket yes and like I told Magnavox customer service this tv was damaged on it on and no one damage it so they should be able to fix it and he stated if I do go to the customer center service and find it it not damaged they will repair or send me another tv ok whatever that what I was saying but let see how this end but I won't give up especially draining my money down the garbage where I could use that on my kids I just want my refund for purchasing this tv o don't even want to bothering wasting my time I already see this company is full of s**t and could careless about the buyers who buy their products. I'm make sure I'll do my part and making sure everyone knows about Magnavox company any of their products are not worth buying even if it free I won't buy it.PLEASE DO YOUR RESEARCH ON ANY COMPANY and if you find out everyone complaining is bad and not even 1 person giving good feedback trust and believe you better run and DO NOT WASTE YOUR MONEY