Complaint Review: Magnussen's Toyota

In short, I bought a Certified Pre-Owned vehicle from a Magnussen's Toyota of Palo Alto and ended up with what I would call a lemon. I opened case # 200509211179. I live over 2 hours away and thought the national coverage would see me through any service needs. We paid an extra $1,000 for this service contract. I even did a Carfax report and found the car to be reported in excellent condition.

Aside from regular problems I have both parts and body issues that show the vehicle did not comply with the certification when it was sold to me (for example, spliced wiring and bondo). I have had this truck for less than a year. I have put less than 15,000 miles on it. Yet my vehicle is in the shop on a regular basis. I depend on this vehicle for work and the $435 monthly payment doesn't leave room for $500 repairs and the breakdowns have always set back my work more than a day with each instance.

My vehicle has had enough problems in a short period of time to reasonably determine that the problems are beyond typical. They are beyond special. They are indeed worthy of what Toyota could call a fluke. Too many problems over too short a time for this to be just a used car story.

I have tried to go through the channels presented in the vehicle documentation, and each stage resulted in the same answer some agreed that I had a defective product, but they each said it was out of their hands.

I know this doesn't seem unusual in our day, but I'm just a paycheck to paycheck guy. I can't stand against such a giant on their legal battleground! I can't afford reconciliation through the legal system. So I thought it would be possible to fight against a wrong doing via leveraging the public. I posted the facts related to my situation

Please help me.

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

Stephan
Saint Helena, California
U.S.A.