Mags4Cheap, Brian Paid for two subscription and they have never arrived Houston Texas
Previous to this order, I had placed an order for two subscriptions and they were completed and arrived as ordered. Having had success, I then ordered two additional subscriptions (Guideposts and Popular Mechanics). The order was placed on March 30, 2008 with scheduled delivery for the magazines to begin approximately May 11, 2008 and June 8, 2008. Obviously, magazines did not come and when I tried to follow-up, I did get an email response BUT when I tried to send them a response, I kept getting emails back that stated my emails came in blank and asking if I needed help. This was done at least six times. I called and left messages but no one returned the calls. Now when I call, I am placed on Hold and then shortly thereafter, the call is terminated and I get a dial tone.
I have reported this to our states BBB.
Rick
W. St. Paul, Minnesota
U.S.A.
11 Updates & Rebuttals
Mags4cheap
Houston,Texas,
U.S.A.
Please Contact Me
#12REBUTTAL Owner of company
Thu, December 04, 2008
Hi Rick.
Emails sent through a phone do not come through our ticket system correctly which seems to be the case here.
Please email me directly at rbfallon@mags4cheap.com or call me directly at 281-558-5618. I will investigate your order and refund you if necessary.
Thanks,
Brandon Fallon
Mags4Cheap
Owner
Mags4cheap
Houston,Texas,
U.S.A.
Magazine Fulfillment and Customer Service
#12REBUTTAL Owner of company
Wed, December 03, 2008
Hello,
My name is R. Brandon Fallon. I am the owner of Mags4cheap.
If you have not received your magazine or a refund, please give me a
call directly at 281-558-3949 so I can get this handled for you.
I will be happy to investigate this, and refund you if necessary.
Thank you,
R. Brandon Fallon
Mags4cheap
Houston,Texas,
U.S.A.
Magazine Fulfillment and Customer Service Issues
#12REBUTTAL Owner of company
Mon, December 01, 2008
Hello,
My name is R. Brandon Fallon. I am the owner of Mags4cheap.
If you have not received your magazine or a refund, please give me a
call directly at 281-558-3949 so I can get this handled for you.
I will be happy to investigate this, and refund you if necessary.
Thank you,
R. Brandon Fallon
Mags4cheap
Houston,Texas,
U.S.A.
Magazine Fulfillment and Customer Service Issues
#12REBUTTAL Owner of company
Mon, December 01, 2008
Hello,
My name is R. Brandon Fallon. I am the owner of Mags4cheap.
If you have not received your magazine or a refund, please give me a
call directly at 281-558-3949 so I can get this handled for you.
I will be happy to investigate this, and refund you if necessary.
Thank you,
R. Brandon Fallon
Mags4cheap
Houston,Texas,
U.S.A.
Magazine Fulfillment and Customer Service Issues
#12REBUTTAL Owner of company
Mon, December 01, 2008
Hello,
My name is R. Brandon Fallon. I am the owner of Mags4cheap.
If you have not received your magazine or a refund, please give me a
call directly at 281-558-3949 so I can get this handled for you.
I will be happy to investigate this, and refund you if necessary.
Thank you,
R. Brandon Fallon
Mags4cheap
Houston,Texas,
U.S.A.
Magazine Fulfillment and Customer Service
#12REBUTTAL Owner of company
Wed, November 26, 2008
Hello,
My name is R. Brandon Fallon. I am the owner of Mags4cheap.
If you have not received your magazine or a refund, please give me a
call directly at 281-558-3949 so I can get this handled for you.
I will be happy to investigate this, and refund you if necessary.
Thank you,
R. Brandon Fallon
Mags4cheap
Houston,Texas,
U.S.A.
Magazine Fulfillment and Customer Service
#12REBUTTAL Owner of company
Tue, November 25, 2008
Hello,
My name is R. Brandon Fallon. I am the owner of Mags4cheap. If you have not received your magazine or a refund, please give me a call directly at 281-558-3949 so I can get this handled for you. I will be happy to investigate this, and refund you if necessary.
Thank you,
R. Brandon Fallon
Mags4cheap
Houston,Texas,
U.S.A.
Magazine Fulfillment and Customer Service
#12REBUTTAL Owner of company
Tue, November 25, 2008
Hello,
My name is R. Brandon Fallon. I am the owner of Mags4cheap. If you have not received your magazine or a refund, please give me a call directly at 281-558-3949 so I can get this handled for you. I will be happy to investigate this, and refund you if necessary.
Thank you,
R. Brandon Fallon
Mags4cheap
Houston,Texas,
U.S.A.
Magazine Fulfillment and Customer Service
#12REBUTTAL Owner of company
Tue, November 25, 2008
Hello,
My name is R. Brandon Fallon. I am the owner of Mags4cheap. If you have not received your magazine or a refund, please give me a call directly at 281-558-3949 so I can get this handled for you. I will be happy to investigate this, and refund you if necessary.
Thank you,
R. Brandon Fallon
Mags4cheap
Houston,Texas,
U.S.A.
Magazine Fulfillment and Customer Service
#12REBUTTAL Owner of company
Tue, November 25, 2008
Hello,
My name is R. Brandon Fallon. I am the owner of Mags4cheap. If you have not received your magazine or a refund, please give me a call directly at 281-558-3949 so I can get this handled for you. I will be happy to investigate this, and refund you if necessary.
Thank you,
R. Brandon Fallon
Mags4cheap
Houston,Texas,
U.S.A.
Magazine Fulfillment and Customer Service Issues
#12REBUTTAL Owner of company
Fri, November 21, 2008
Hello,
My name is R. Brandon Fallon. I am the owner of Mags4cheap.
If you have not received your magazine or a refund, please give me a
call directly at 281-558-3949 so I can get this handled for you.
I will be happy to investigate this, and refund you if necessary.
Thank you,
R. Brandon Fallon