Mags4cheap Don't purchase anything from this company - It's a scam Houston Texas
I ordered a magazine from Mags4Cheap on March 11, 2008. I was told it would arrive between April 22 - May 20. After I did not receive the magazine, I emailed customer service and spoke to 'Brian'. He put in a 'trouble ticket' and later found they were not able to get the magazine. I requested a refund, which Brian told me would take 30 days. In July, I began emailing customer service again, since I had not received a check. Brian keeps telling me 'the check's in the mail'. He continues to ask for information I have provided numerous times, such as the order number and name on the account. It's now September 7th; I still have not received a refund and still getting screwed.
Michelle
West Columbia, South Carolina
U.S.A.
5 Updates & Rebuttals
Mags4cheap
Houston,Texas,
U.S.A.
Magazine Fulfillment and Customer Service Issues
#6REBUTTAL Owner of company
Wed, November 12, 2008
Hello,
My name is R. Brandon Fallon. I am the owner of Mags4cheap.
If you have not received your magazine or a refund, please give me a
call directly at 281-558-3949 so I can get this handled for you.
I will be happy to investigate this, and refund you if necessary.
Thank you,
R. Brandon Fallon
Mags4cheap
Houston,Texas,
U.S.A.
Magazine Fulfillment
#6REBUTTAL Owner of company
Tue, November 11, 2008
Hello,
My name is R. Brandon Fallon. I am the owner of Mags4cheap. If you have not received your magazine or a refund, please give me a call directly at 281-558-3949 so I can get this handled for you. I will be happy to investigate this, and refund you if necessary.
Thank you,
R. Brandon Fallon
Mags4cheap
Houston,Texas,
U.S.A.
Magazine Fulfillment
#6REBUTTAL Owner of company
Tue, November 11, 2008
Hello,
My name is R. Brandon Fallon. I am the owner of Mags4cheap. If you have not received your magazine or a refund, please give me a call directly at 281-558-3949 so I can get this handled for you. I will be happy to investigate this, and refund you if necessary.
Thank you,
R. Brandon Fallon
Mags4cheap
Houston,Texas,
U.S.A.
Magazine Fulfillment
#6REBUTTAL Owner of company
Tue, November 11, 2008
Hello,
My name is R. Brandon Fallon. I am the owner of Mags4cheap. If you have not received your magazine or a refund, please give me a call directly at 281-558-3949 so I can get this handled for you. I will be happy to investigate this, and refund you if necessary.
Thank you,
R. Brandon Fallon
Mags4cheap
Houston,Texas,
U.S.A.
Magazine Fulfillment
#6REBUTTAL Owner of company
Tue, November 11, 2008
Hello,
My name is R. Brandon Fallon. I am the owner of Mags4cheap. If you have not received your magazine or a refund, please give me a call directly at 281-558-3949 so I can get this handled for you. I will be happy to investigate this, and refund you if necessary.
Thank you,
R. Brandon Fallon