Complaint Review: MagsalmostFree

I placed an order for Disney Princess magazine on November 18, 2008 for my granddaughter who lives in St. Louis, MO. paying with PAYPAL. I received the following email

Dear Cynthia
We welcome you to Mags Almost Free.
You can now take part in the various services we have to offer you. Some of these services include:

Permanent Cart - Any products added to your online cart remain there until you remove them, or check them out.
Address Book - We can now deliver your products to another address other than yours! This is perfect to send birthday gifts direct to the birthday- person themselves.
Order History - View your history of purchases that you have made with us.
Products Reviews - Share your opinions on products with our other customers.

For help with any of our online services, please email us: sales@magsalmostfree.com.

My daughter told me in January she had never received any copies. I contacted magsalmostfree via their email account informing them of this.

I also read their website and notice that they said sometimes it takes up to 4 months to receive the first copy.

My last email to them was dated April 9, 2009. This was third email. I have never received a response from them.

As of this date, April 28, 2009 - my granddaughter still has not received any copies. She is heartbroken.

I contacted PAYPAL to file a dispute but GUESS what...you have to file a dispute with them within 45 days of the transaction. Magsalmost free is a real ripoff. They realize that if they tell their customers that they might not get the first copy for 3 or 4 months, the PAYPAL dispute date is passed.

I paid 29.95 thru PAYPAL for this magazine. I want a refund or delivery of the magazine.

AND Get this company out the internet order business. When all of this happened, I did some searching and found that there are hundreds of complaints against them.

Cindy
Indianapolis, Indiana
U.S.A.