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  • Report:  #941449

Complaint Review: Main Street Processing

Main Street Processing Tier 1 Processing, Data Link Processing When applying for a job: Our Sales Reps get a "Draw" against Commission, $1,000 bi-weekly - when they recruit you. -minimum wage. Richardson, Texas

  • Reported By:
    duped — DALLAS Texas USA
  • Submitted:
    Sat, September 15, 2012
  • Updated:
    Thu, January 31, 2013

*Apply for a Sales Rep Job with your eyes wide open*

The Recruiter saw my rez' on TexasWorkforce. -you know the rest - HE CALLED ME !  Got along great on the phone interview!  Went in for the interview, hired on the spot! He said there was a "Draw against commission, until I got my 'pipeline' up and running, with residuals". 

I asked, what's the 'draw' (to keep a family paying their bills while learning a new industry) he said: "1,000 dollars" - I asked how, monthly or - - he cut me off, said "bi-weekly".  He said this to 3 other folks in our class, over the phone and in person, like me.

-But he said: "You have to pass daily written tests with an average of 80% or better to be part of our company... (oh Lordy, give me some extra brain cells on this one, my family's depended on me).

High Hopes.  Passed!  Thursday morning all present waiting to talk to customers, we all passed- well 4 of 10, originally.  Trainer never showed...

9:25am - Sales Mgr shows, apologizes for the lack of training for sales computers, tries his best.  Says normally: "since this is a 100% commission basis sales environment..."

WHOA - WHOA - -! !  One guy said, "none of us would be here if we knew the truth".  We take a break for the Sales Mgr & HR to get a story straight... lol  - the crew votes to see this thru...

Cool, cool -- I can deal.  But on the last two days (Thurs & Fri) that we were suppose to call 3 yr old non-customers that didn't want anything to do with us in the first place - get them to fax over their Merchant Statements for Credit Card activity, under the Durbin Act....  We don't get new updated merchant statements from them, not enough (10 each) - Sales gimmick.

Friday, We were "let go" - they NEVER had us fill out a W-2 or W-4 -whatever- never took an ID or SSN Card- we never existed.  Don't work for them without your eyes wide open.  A week's worth of our lives, for nothing, just free coffee. 

All three of us looked incredulously at each other when the Sales Mgr spilled the beans, and my (new friends) all walked out together when the H.R. Director oversaw our dismissal.

Oh, the H.R. Director did tell the class there is a "draw against commission program" if you are hired, we asked, "what's the draw?".

-She said: "minimum wage, but we deduct it against your check"...

*Post Script*  Work for McDonalds, Schlotzskys, Chick-Fil A, - - anyone, before these 3 companies.

God Bless.

1 Updates & Rebuttals


David S

Altoona,
Pennsylvania,
United States of America

Office full of Sharks

#2UPDATE EX-employee responds

Thu, January 31, 2013

I too went through the week long process of UNPAID training for the purpose of the big pay off in the end. My training class consisted of about 15 eager individuals, and was narrowed down to 5. Three of us were hired on as potential sales rep, and two were offered positions on the "marketing" side of the room, which consisted of them having merchants fax over the most recent statements from the company.

I was told, by one particular sales rep, that the business had some unscrupulous sales tactics, and if I was the type of person that had a problem with lying, I would probably not fair well. I discovered later that this one of the many layers to the "game" of finalizing a position with the company. This woman had NO problem with lying, as I overheard her on the phone doing so on many occasions. red flags should go up any time you are encouraged by a company to use an alias when conducting business on the phone.

The angle: They contact prospective clients pretending to be agents enforcing the act of the Durbin Amendment. Pretending to be proponents, enabling merchants to receive the lowest rates available for conducting business, they manipulate the numbers to suit any given statement, so that the merchant falsely believes they are indeed being done a favor. On very rare occasions do they actually save the merchant any money. The company encourages their sales reps to be "wolves in sheep clothing."

The game: My trainer came across as being too preoccupied or busy to properly train me. he would provide with a short set of instructions of things to do, then leave me unattended for long periods of time. what they were expected from me, was that I get on the phone & begin "scamming" merchants without having to be encouraged to do so. All the while, he was instructing me to wait on him, before proceeding.

I did unfortunately manage to land two sales before the close of the week, when I was informed that I was being terminated for not having properly "grasped" the duties of my positions. Anyone with any ounce of integrity should STRAY far away from this company. They play games with new hires, and are ripping off the small business men & women of this country.

 I think that I was singled out for looking too "straight" and moral. I recall one of the sales managers, (I believe his name was Greg) coming into the training class on the final day, after three of us had been selected to be potential sales rep. He looked directly @ me & stated, "Well I hope none of you are with the BBB", but I'm going to say this any way....." he went on to tell us how most of their "victims", I mean clients are "mom & pop shops", and how most of them are not too bright. He had the aura,look & essence of a con man. Everyone employed there is interested in getting paid by "any means necessary." The Bible states that "the LOVE of money is the root of all evil", and this is a company that employs & seeks out those that love & worship money. They are dependent upon finding those that have no moral trepidation about doing whatever it takes to get paid.

Oh, and I was told about the draw as well. However, my check was about $200 short of what we were promised the weekly draw would be.

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