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  • Report:  #740067

Complaint Review: Majic Jack

Majic Jack majicjack.com Do Not Believe Anything They Say , Internet

  • Reported By:
    Steve — Clearfield Kentucky U.S.A.
  • Submitted:
    Mon, June 13, 2011
  • Updated:
    Mon, June 13, 2011

When I got this there was no number available in my local area, but I was promised I could change my number for free when numbers became available.  At the time numbers became available majic jack decided it was no longer feasible to allow a one time change of number to loyal customers, instead they would rather charge a fee for this.  I kept this service because I was under the understanding that when numbers became available I then could get a "local number" and 911 service, I can do neither unless I want to pay their fees.

When a company makes a promise, they should keep that promise

Majic jack has no e-mail address to contact them just a live chat:

https://service.liveperson.net/hc/61732089/?cmd=file&file=visitorWantsToChat&site=61732089&byhref=1&SESSIONVAR!skill=tech&SESSIONVAR!kb=2919858993325451883&SESSIONVAR!Ticket=LTK41901939301X&SESSIONVAR!ExitSurveyScore=&VISITORVAR!NumberOfVisits=

good luck getting any response.

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