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  • Report:  #345046

Complaint Review: Majicjack

Majicjack "exactly" Unauthorized Funds False Advertizing Free 30 Day Trial Billed Before I Hung Up! I responded to TV ad majicjack, for "unlimited local, long distance etc FREE TRIAL PERIOD NO BILLING 30 DAYS... I ordered 2. Was told by representative trial applied to BOTH I confirmed 3 tx NO Billing for 30 days I SPECIFIED I was NOT authorizing ANY payment for 30 days. Assured I would not be. Jacked from my acct. immediately, phone runaround. Return ONLY OPTION, & another catch 22! ILLEGAL Pine Grove California

  • Reported By:
    pine grove California
  • Submitted:
    Fri, June 27, 2008
  • Updated:
    Fri, June 27, 2008

I responded to TV ad majicjack, for "unlimited local, long distance etc FREE TRIAL PERIOD NO BILLING 30 DAYS... I ordered 2. Was told by representative trial applied to BOTH I confirmed 3 tx NO Billing for 30 days I SPECIFIED I was NOT authorizing ANY payment for 30 days. Assured I would not be. Jacked from my acct. immediately, phone runaround. Return ONLY OPTION, & another catch 22! ILLEGAL

I ordered June 25th and specifically stated NO AUTH Until July 25th, I calle company, Phone runaround, Barely speak English, and refused my request to reverse charges and take as authorized in 30 days. Stated "Policy" is only to cover ONE under trial period not TWO as I purchased. I asked for corporate office # and was given a Bogus Fax #. Told me my only recourse was to return product which I am sure without doubt will be timely delay to hold money

Fraud squad
pine grove, California
U.S.A.

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