Complaint Review: makeMya

I paid makemya.com, aka Samuel Bernard, to write a grade report for my online college course. They copied a paper from a website. I got a grade of 1% due to plagiarism. I requested to get a refund which I never got. Instead, Samuel Bernard contacted my college and reported me. I received a letter from my college stating I'm being expelled for cheating. They said Samuel Bernard wrote them a letter saying I paid him to do class work for me and he has emails to proof it. When I tried to reach Samuel Bernard he never answers nor returned my calls.
Their phone number is 404 287-5155.

This what his website says:

Can you really do any kind of assignment for any subject?
Not every, but almost every subject. We hire experts across the country to deal with your specific
type of assignment. Our service is precisely this connection, ensuring that the assignment is done by someone with either a PhD or Masters Degree in your field of study. If there is a subject that we cannot tackle, we will never send it to someone whose skills are close enough. We will refund your money.

How do I know my paper is an original work, not copy and pasted?
Along with your paper, you will receive an anti-plagiarism report from Turnitin.com, the online leader in anti-plagiarism.

Is this cheating?
No it is not cheating. We send you a paper or assignment that is for your reference. What you hand in is your own.

How does this process work?
You simply fill in the form online and submit payment. Then, our consultants look through the
assignment and find a perfect fit for the type of work that you submitted. The consultant works with the professional to ensure that it is directly in line with his or her area of expertise. The hired
professional works diligently on the assignment, then emails it back to you.

What happens if the assignment is not completed to my satisfaction?
On the rare occasion (less than 1% of the time) that you are not satisfied, just email the paper back
with revision requests within 7 days, and our professionals will, free of charge, make the revisions that you request.

What happens if I am still not satisfied?
No problem. You have unlimited free revisions. We are committed to our customers and their success at school.

Do you think I should tell my teachers about your service?
This is your choice. Since we are
100% confidential and completely untraceable, there is no way that they
will ever know about you using our services.

What if you deliver my paper after the due date?
We will give you a 100% refund.

What about plagiarism?
Each and every assignment comes with an anti-plagiarism report from turnitin.com, the leader in anti- plagiarism.

I am worried about my parents. Will the charge appear on their credit card?
It will say Homework
Consultants. This is the legal name of the corporation. You can see the
educational consulting services that we provide by visiting www.homeworkconsultants.com

I am worried about privacy and confidentiality?
We understand. In the terms and
agreement section, you can see that it is illegal for us to disclose any
of your information for any reason. We will never use your name, email,
phone number or any other identifying information.

Can I pay with a credit card?
Yes. You can pay with PayPal, credit card or debit card.

What if I really like my service professional, can I request him or her again?
Yes. Just put that in the notes and we will make sure that you get the same person.

This is a great business. Can I work for you?
Yes. We are constantly hiring new, talented individuals. Send a resume and cover letter to Samuel@makemya.com

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MakeMyA 2011