MakeMyTrip.com makemytrip, travel agent, make my trip I am staying in US for sometime and I booked round trip tickets through travel agent for my family to travel India. For several reasons(Bad weather, child health, traffic jam etc..) i couldn't make it to airport on time. This can happen to anyone. I called my agent and requested for next available date to travel and ready to pay penalty and fare difference. Agent says that dates cant be changed after no show and also money is not refundable. gurgaon Internet
I am not asking not to refund the ticket/Money, I am requesting for date change. I don't see "Date change is not possible after no show" in any form of agent communication during ticket booking. Agent knows that i am not informed about it. Agent claims that British airways is not changing the dates so i cant do it. I don;t know what is going on there.. I am not able to talk to British airways for the same reason because they are asking agent code to proceed further and asking me to contact Agent for any information. I requested Agent a lot and spend lot of time, but agent is not ready to help in any ways. I paid $3000+ for round ticket.Now i am not able to change travel dates and can't make use of the return ticket as well.
I am staying in US for sometime and I booked round trip tickets through travel agent for my family to travel India. For several reasons(Bad weather, child health, traffic jam etc..) i couldn't make it to airport on time. This can happen to anyone. I called my agent and requested for next available date to travel and ready to pay penalty and fare difference. Agent says that dates cant be changed after no show and also money is not refundable. I am not asking not to refund the ticket/Money, I am requesting for date change. I don't see "Date change is not possible after no show" in any form of agent communication during ticket booking. Agent knows that i am not informed about it. Agent claims that British airways is not changing the dates so i cant do it. I don;t know what is going on there..
I am not able to talk to British airways for the same reason because they are asking agent code to proceed further and asking me to contact Agent for any information. I requested Agent a lot and spend lot of time, but agent is not ready to help in any ways. I paid $3000+ for round ticket.Now i am not able to change travel dates and can't make use of the return ticket as well. I have seen the similar situations before with my friends and many others. No one had the similar issue, Somehow everyone had got different travel date with their agents or airlines.My friends are surprised to know my situation and the way makemytrip is responding.
Please adivce.