Complaint Review: Mall24-7

This past Father's Day my wife and kids asked me what I would like for a gift, and I pointed them towards a Humminbird Matrix 17 Fish Finder for Utopia, as I tend to do a lot of fishing when I am out. I directed them to a web site that specializes in marine depth finders and GPS which always seems to have the lowest prices called Mall24-7.com. They had the depth finder for $162.99 which was quite a bit less than West Marine and without tax. Shipping was only $4.95.

I decided to ignore the fact they did not take credit cards or PayPal and required an electronic check and ordered from them anyway. Long story short, here I am in September without any depth finder and out $167.94.

I have received numerous emails promising a refund but none are ever followed through on. This guy (this is a single person) works out of Salem, Oregon and I have contacted their police department and my local department who both directed me to the online FBI web site to report internet frauds. But all they do is report it to the local police departments for action.. There is no guarantee anyone will even read the report less act on it. Someone scammed in a state a thousand miles away does not carry much weight.

Joe
San Marcos, California
U.S.A.