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  • Report:  #474795

Complaint Review: Mallorca Farmhouses

Mallorca Farmhouses Is there a Scam Buried in the Fine Print? Caversham, Reading England

  • Reported By:
    NEW YORK New York
  • Submitted:
    Thu, July 30, 2009
  • Updated:
    Thu, July 30, 2009
  • Mallorca Farmhouses
    38b Church Street
    Caversham,, Reading
    United Kingdom
  • Phone:
    441-189473001
  • Category:

Mallorca Farmhouse is a UK-based vacation rental company. Buried in the ultra fine print is that they charge cancellation fees of 80% for those conscientious enough to give notice 70 to 29 days ahead of their scheduled booking. They charge more if your plans change within less than a month of the due date. Other companies offering the same services are far more reasonable, charging 25% for cancelling.

That is not the end of the story....Very soon after mistakenly making an online booking, I called them and left a message to see about cancelling. They first processed my application and then called me back to tell me that I am subject to an 80% cancellation fee. There was not even the pretense of trying to accommodate my mistake.

The world should know about those excessive cancellation fees.

Anon
NEW YORK, New York
U.S.A.

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