Manchester Who's Who NO refunds allowed Uniondale New York
After listening to the whole shpeal about how I am accepted and will receive my welcome packet I was asked if I wanted the gold or platinum membership which is $900. or $600. When I said no to those, I was offered a $300. memberhip and then finally the $100. one which I said yes to because they were also throwing in 3 $100. gift cards to Kravit jewelers. Then I found out from the Kravit jewelers web site that the gift cards are actually only good towards the purchase of an item three times the value of the gift card, meaning that it amounts to a 30% off coupon! After finding the articles on here and seeing this company is a scam I called back to cancel (2 business days later) and was told that he would check and call me back 15 minutes later. He called back and said they couldn't refund my money because my packet was already processed, but they could offer me an upgrade to a 5 year gold membership at no extra charge. They faxed me a letter saying that and "this letter is to certify that both parties are satisfied with the outcome and no further action will be taken." It asks for my signature to activate. I feel that this is also to get further evidence from me so they are not legally required to give me a refund. I called them back and was told again that they cannot refund my money. They said if I tried to dispute the charge with my credit card company they would play my recorded acceptance of the membership and it would be denied. Does anyone have any suggestions?
Sally
Lowell, Massachusetts
U.S.A.
2 Updates & Rebuttals
Jenny
Smithtown,New York,
U.S.A.
Yes, I can help you Sally...
#3Consumer Suggestion
Thu, March 30, 2006
Sally,
First off, there are no recorded conversations, so your credit card company will not hear anything. They are all full of it and will scam others like yourself. Dispute with your CC Company, provide all these negative reports against them when you dispute, do not sign anything that they send to you. If you do, then you will NOT get your money back, b/c they will show this to the CC company. Just so you know, they ALL use fake first and last names, so who ever you dealt with is not who they say the are. It is a scam and please beware and warn others. I hope this helps. I am on your side. More people like us reporting and they will go down, no worries!!
Jane
Garden City Park,New York,
U.S.A.
YOU CAN GET A REFUND!!
#3UPDATE EX-employee responds
Thu, March 30, 2006
Sally,
I am a former Employee. I know this system. YOU CAN GET A REFUND. DO NOT SIGN that agreement. You are entitled to a full refund. Call back, tell them that it doesn't matter if they have you on recording (they probably don't anyway) that you are going to dispute this charge with your credit card. The "FINANCE DEPT" uses the term "UNWILLING TO NEGOTIATE" for people who want a refund and will credit you. Tell them that you were scammed and they didn't provide you with the services they described. Reiterate that you were mislead. I believe the person you are speaking to is either "Robert Sullivan" or "Kevin" listen--they might try to play good cop/bad cop. DO NOT GIVE IN. Please, believe me when I tell you that you can fight this.
In the meantime, call your credit card company. If you signed up for a packaged in the $900, 500, or $300 price range make sure they cannot charge you the $185 for the book 30 days later. Also, tell the credit card you were scammed and stop the payment. When you speak to "Robert" or "Kevin" tell him you have done so. Also, tell them that you are going to fight this charge. Don't give up Sally. You aren't the only one this has happened to and you won't be the last. Good luck!