Complaint Review: Mangosoft Incorp

Read the fine details of there agreement. I am an accountant in the area and I have many clients in which split this drive with me. However the client that occupied 85% of the space with my permission gave her credit card to Mangosoft to pay her portion and the I paid the remainder of my space out of the fees she owed me every month. I terminated services with this client because she owed me over 3k for the data files on the server that she never paid me for. I then removed her from my server until services were paid to me by her.

They then claimed that since her card was on file she owned the drive even though the bills came to me in my company name. I refused to reactivate the account to give her the information that she hadn't paid me for.

Mangosoft then turned around and told me they would now activate my account again under my Credit Card but I needed to send the Identity of my drive. I gave them my credit card and sent them my Identity of my drive with the impression my account information would be protected. They then turned around and sent my Identity to that client that owes me the money once they got my Credit Card information. She was allowed on my drive at that time to get to whatever information she wanted without my knowledge. They hid her stuff under a folder called recycle bin. When I confronted them on this issue they gave me no explanation other than I don't have time for you or your issues. That I owed this women my Identity of the drive that I was not paying for on My Credit Card.

They can send your Identity once they have it to anyone and at that point they can have access to all you stuff without you even knowing. This is not safe. I have now never get compensated for the work I did on that account because of Mangosoft. I have all the emails to back up everything in this report from this company to all there diseption and will post that if need be.

Michelle
Mooresville, North Carolina
U.S.A.