Bidded on a car on green light at Manheim Auto Auctions at Toronto Auto Auctions. Post inspection showed physical damage and transmission issues. The car was not passed by the post safety inspection department and we refused to buy it.
Manheim arbitration is pushing and threatening me to purchase the lemon. One of the managers, Drew, threatened me to take a loss and take that lemon. I refused purchased an arbitrated lemon (bad car) from Manheim Auto Auctions with intention to resell to any of my clients.
They are still forcing by calling every day and pushing us that they have transferred the bad car in our name despite me constantly telling them that we do not sell lemons and bad cars to puclic. They also took off my name from Manheim as well as another auto auction partner called 'Adessa' unless I am willing to purchase the lemon of them and sell it to the public.
I talked to Senior Manger, Brat Hart, about this, who has recently been promoted as V.P of Canada Manheim Auto Auctions Opertaions, and he promised to get back to me and resolve this matter. He did not contact me either.
I am very disapppointed with Manheim's behavior and am unable to understand why they are favoring me to purchase a lemon and sell that to the public? What is Manheim's benefit in that? Are they making 'under the table' deals with culprit sellers to sell lemons? I condemn their practices and want justice and help in this regard.
2 Updates & Rebuttals
momin
Ontario,Canada
Purchase the vehicle under GREEN LIGHT - that guarantees against any major issues
#3Author of original report
Mon, June 21, 2010
I purchased the car under green light. Green light guarantees that vehicle is free of any body/mechanical issues. This car was not. Their arbitration department failed the car saying it was involved in an accident and transmission was bad. After two days, they changed their statement and said, the car had passed post safety inspection and Drew, one of the auction managers, harassed me by telling me to take a loss on that lemon and that they would 'help' me resell the lemon.
Ronny g
North hollywood,California,
USA
it depends on their policies..
#3Consumer Comment
Sun, June 20, 2010
Now we can't pretend that all cars sold at auction are going to be perfect. Many end up at auction because they could not sell publicly at a good price for one reason or the other, and I think you know this.
But, if they have any policy where there is a "window" of time to check out the vehicle before you commit to paying, then they need to stand by that. Some auctions will allow this since there is not always time or a way to really know what you are bidding on or to inspect it properly.
Did the auctioneers make any promises or implications that this vehicle is guaranteed to pass safety inspection, or that it has no mechanical issues that may need addressing?
If this was a strictly blind as-is winner take all type auction, you must take the car..or at least should pay. If you do not want to sell it to the public in it's present condition either fix the issues first, or sell it advertising the known problems and you won't have to worry about doing anything unethical. You may be able to make a little, or you may lose some as well, but an auction is sometimes a gamble..hopefully you knew this going in?