Mann Braken Won't fax letter for paid account Rockville Maryland
On 6/30/06 I settled my MBNA accounts that Wolpoff & Abrasom were handling (Mann Braken took over Wolpoff & Abrasom by merger). On June 30, 2008 I contacted them to payoff my accounts with them and have a letter faxed stating that the accounts are closed. I am trying to buy a house and I need this account closed before I can get the loan. I was told that a letter would be mailed after the funds cleared. I was told that it would be 21 days (not business days) before the letter went out. I have tried for 2 1/2 weeks to get them to call me and fax a letter. Everytime I call I get put through to Roland, my account rep. He will not return any of my calls. I have left messages for Roland to call me and he doesn't. I left messages that I could fax over copies of the canceled checks. He does not call back. I even faxed copies of the checks to the number on the statement and asked for a letter to be faxed. I got no response. I have left messages for Roland's boss and I did not get a call back. I don't see how this company can get away with waiting so long before sending out a paid in full letter when I am willing to send proof that the funds cleared.
Wendy
katy, Texas
U.S.A.
2 Updates & Rebuttals
Steve
Bradenton,Florida,
U.S.A.
"Azides", that's the way it works! ALL responses other than OP updates are "rebuttals"!
#3Consumer Comment
Sat, August 16, 2008
"Azides",
The keys were not "disabled" as you stated. You were trying to "update" a report when you were not the original poster.
Only the original poster can update a report, ALL other responses are considered "rebuttals".
And, the proper category to get to other Mann Bracken posts would be under Collection Agencies.
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Submitted: 8/15/2008 9:27:52 PM
Modified: 8/15/2008 9:38:41 PM Azides
Kingston, Tennessee
U.S.A.
List comment under Mann Bracken
Hey, this is not a rebuttal! The other keys were disabled for some reason, so I had to click the rebuttal key.
I searched for Mann Braken and came up with your report, but the correct spelling is Mann Bracken. If you update this, I am sure you will get some replies!
Take care!
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Azides
Kingston,Tennessee,
U.S.A.
List comment under Mann Bracken
#3Consumer Comment
Sat, August 16, 2008
Hey, this is not a rebuttal! The other keys were disabled for some reason, so I had to click the rebuttal key.
I searched for Mann Braken and came up with your report, but the correct spelling is Mann Bracken. If you update this, I am sure you will get some replies!
Take care!