Complaint Review: Manny Discount Appliances

MANNY Discount Appliance

We purchased an entire Samsung kitchen set of appliances from Manny at his Las Vegas store which we found through his Craigslist listings. We purchased all stainless items: a 4-door refrigerator, dishwasher, 5-burner gas stove, microwave and large capacity upright electric washer and dryer set. We paid a very good price, but in the end the equipment works very poorly.

Manny and his son are very nice folks and offered some very good bargains on RETURNED Samsung merchandise. He claimed all his items were basically new with mainly cosmetic blemishes, He said the items had been returned due to scratches or still not working after warranty returns (which he claims to have repaired). He said he was able to purchase from Sears and a Samsung dealer in the Los Angeles area for a very steep discount and would pass along the 10 year Samsung warranty, which made us very comfortable in case we had any issues.

We have had nothing but trouble with mainly 2 of the appliances; the Samsung RF31FMESBSR 4-door refrigerator and the Samsung DW80F600OTS/AA Dishwasher. Both are HORRIBLE!

The refrigerator will not make ice. Manny and his associate Ismael have been to our home several times to try to fix it and could not. I had to hire an independent licensed Samsung warranty company on my own dime to come out and assess the repair. They replaced both water and ice valves, however, the icemaker still does not work. And, contrary to what Manny told me, there is NO WARRANTY on any of the items he sells because Samsung informed me that Manny is not an authorized dealer, therefore Samsung will not stand behind any of their crappy products that Manny sells.

Now the dishwasher will not complete a cleaning cycle and I will again have to hire a service company on my own dime to repair since Manny will not return calls or text messages, though he keeps promising to come and fix the items.

I do NOT recommend any SAMSUNG appliances as I have read too many complaints now, too late, that are having many of the same issues I am having. I also DO NOT RECOMMEND MANNY DISCOUNT APPLIANCE IN LAS VEGAS for any purchases unless you’re ready to fix your own equipment and gets lots of lip service. He’s planning to move to North Vegas, so watch out up there!