Print the value of index0
  • Report:  #1503190

Complaint Review: MAP Communications

MAP Communications They Over Charged Us After We Cancelled Chesapeake VA

  • Reported By:
    Andrea — United States
  • Submitted:
    Mon, December 21, 2020
  • Updated:
    Tue, December 22, 2020

This is a VERY reasonably priced service ($39/mo) on their website yet looks like they have a few complaints with the Better Business Bureau for overcharging customers. We used this service for less than 6 weeks. At setup, we paid first & last month therefore we paid for 8 weeks of service. We had no overages which was the only way we would incur additional charges on top of our monthly service fee.

After I cancelled they charged our card $100. The service was only $39/mo! The statement broke down payment for their service through December when I cancelled middle of November and a deposit that was never mentioned or paid at sign up. This company is a JOKE and needs to learn it's better to conduct business legally and with ethics than to wrongfully charge customers over $100 here and there.

I took the time to write this in hopes it saves another business owner form the headaches we went through with this "company."

Respond to this Report!