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Maple Shade Mazda in Maple Shade, NJ Adam Dimmerman Screwed Lied to Cheated Maple Shade, New Jersey
******BUYER BEWARE OF THIS CAR DEALER*****
I had two payments left on my previous Subaru contract, so, I leased a new car from Maple Shade Mazda in Maple Shade, NJ and was told my previous car lease would be paid off as part of the sales negotiation. Well, it wasnt and now I have two separate car payments this month. I called Maple Shade Mazda to find out what happened and I was told, (in not to nice of a tone) that I agreed to one payment only, not paying off the other car as I was told by the salesman and the general manager. This response came from the sales manager,
PS - on 11/11/10, I posted a good review of this car dealer at www.dealerrater.com, due to the fact that I was contacted twice by the sales person handling my purchase, Ryan Gruber, and asked to do so this as soon as possible (with a free oil change as the bribe). Obvious to me now, they wanted the good review posted before the bad news came in the mail.
Consumer Disclaimer: this complaint is not to slander, libel, abuse, etc. the above car dealer, manufacturer or its employees, I am only relaying my experience with them.
***Please repost on other blogs so other consumers in this area can be informed***
******BUYER BEWARE OF THIS CAR DEALER*****
Maple Shade Mazda in Maple Shade, NJ and was told my previous car lease would be paid off as part of the sales negotiation. Well, it wasnt and now I have two separate car payments this month. I called Maple Shade Mazda to find out what happened and I was told, (in not to nice of a tone) that I agreed to one payment only, not paying off the other car as I was told by the salesman and the general manager. This response came from the sales manager,
PS - on 11/11/10, I posted a good review of this car dealer at www.dealerrater.com, due to the fact that I was contacted twice by the sales person handling my purchase, Ryan Gruber, and asked to do so this as soon as possible (with a free oil change as the bribe). Obvious to me now, they wanted the good review posted before the bad news came in the mail.
Consumer Disclaimer: this complaint is not to slander, libel, abuse, etc. the above car dealer, manufacturer or its employees, I am only relaying my experience with them.
***Please repost on other blogs so other consumers in this area can be informed***
******BUYER BEWARE OF THIS CAR DEALER*****
I had two payments left on my previous Subaru contract, so, I leased a new car from Maple Shade Mazda in Maple Shade, NJ and was told my previous car lease would be paid off as part of the sales negotiation. Well, it wasnt and now I have two separate car payments this month. I called Maple Shade Mazda to find out what happened and I was told, (in not to nice of a tone) that I agreed to one payment only, not paying off the other car as I was told by the salesman and the general manager. This response came from the sales manager,
PS - on 11/11/10, I posted a good review of this car dealer at www.dealerrater.com, due to the fact that I was contacted twice by the sales person handling my purchase, Ryan Gruber, and asked to do so this as soon as possible (with a free oil change as the bribe). Obvious to me now, they wanted the good review posted before the bad news came in the mail.
Consumer Disclaimer: this complaint is not to slander, libel, abuse, etc. the above car dealer, manufacturer or its employees, I am only relaying my experience with them.
***Please repost on other blogs so other consumers in this area can be informed***
******BUYER BEWARE OF THIS CAR DEALER*****
I had two payments left on my previous Subaru contract, so, I leased a new car from Maple Shade Mazda in Maple Shade, NJ and was told my previous car lease would be paid off as part of the sales negotiation. Well, it wasnt and now I have two separate car payments this month. I called Maple Shade Mazda to find out what happened and I was told, (in not to nice of a tone) that I agreed to one payment only, not paying off the other car as I was told by the salesman and the general manager. This response came from the sales manager,
PS - on 11/11/10, I posted a good review of this car dealer at www.dealerrater.com, due to the fact that I was contacted twice by the sales person handling my purchase, Ryan Gruber, and asked to do so this as soon as possible (with a free oil change as the bribe). Obvious to me now, they wanted the good review posted before the bad news came in the mail.
Consumer Disclaimer: this complaint is not to slander, libel, abuse, etc. the above car dealer, manufacturer or its employees, I am only relaying my experience with them.
***Please repost on other blogs so other consumers in this area can be informed***
******BUYER BEWARE OF THIS CAR DEALER*****
I had two payments left on my previous Subaru contract, so, I leased a new car from Maple Shade Mazda in Maple Shade, NJ and was told my previous car lease would be paid off as part of the sales negotiation. Well, it wasnt and now I have two separate car payments this month. I called Maple Shade Mazda to find out what happened and I was told, (in not to nice of a tone) that I agreed to one payment only, not paying off the other car as I was told by the salesman and the general manager. This response came from the sales manager,
PS - on 11/11/10, I posted a good review of this car dealer at www.dealerrater.com, due to the fact that I was contacted twice by the sales person handling my purchase, Ryan Gruber, and asked to do so this as soon as possible (with a free oil change as the bribe). Obvious to me now, they wanted the good review posted before the bad news came in the mail.
Consumer Disclaimer: this complaint is not to slander, libel, abuse, etc. the above car dealer, manufacturer or its employees, I am only relaying my experience with them.
***Please repost on other blogs so other consumers in this area can be informed***
******BUYER BEWARE OF THIS CAR DEALER*****
I had two payments left on my previous Subaru contract, so, I leased a new car from Maple Shade Mazda in Maple Shade, NJ and was told my previous car lease would be paid off as part of the sales negotiation. Well, it wasnt and now I have two separate car payments this month. I called Maple Shade Mazda to find out what happened and I was told, (in not to nice of a tone) that I agreed to one payment only, not paying off the other car as I was told by the salesman and the general manager. This response came from the sales manager,
PS - on 11/11/10, I posted a good review of this car dealer at www.dealerrater.com, due to the fact that I was contacted twice by the sales person handling my purchase, Ryan Gruber, and asked to do so this as soon as possible (with a free oil change as the bribe). Obvious to me now, they wanted the good review posted before the bad news came in the mail.
Consumer Disclaimer: this complaint is not to slander, libel, abuse, etc. the above car dealer, manufacturer or its employees, I am only relaying my experience with them.
***Please repost on other blogs so other consumers in this area can be informed***
******BUYER BEWARE OF THIS CAR DEALER*****
I had two payments left on my previous Subaru contract, so, I leased a new car from Maple Shade Mazda in Maple Shade, NJ and was told my previous car lease would be paid off as part of the sales negotiation. Well, it wasnt and now I have two separate car payments this month. I called Maple Shade Mazda to find out what happened and I was told, (in not to nice of a tone) that I agreed to one payment only, not paying off the other car as I was told by the salesman and the general manager. This response came from the sales manager,
PS - on 11/11/10, I posted a good review of this car dealer at www.dealerrater.com, due to the fact that I was contacted twice by the sales person handling my purchase, Ryan Gruber, and asked to do so this as soon as possible (with a free oil change as the bribe). Obvious to me now, they wanted the good review posted before the bad news came in the mail.
Consumer Disclaimer: this complaint is not to slander, libel, abuse, etc. the above car dealer, manufacturer or its employees, I am only relaying my experience with them.
***Please repost on other blogs so other consumers in this area can be informed***
******BUYER BEWARE OF THIS CAR DEALER*****
I had two payments left on my previous Subaru contract, so, I leased a new car from Maple Shade Mazda in Maple Shade, NJ and was told my previous car lease would be paid off as part of the sales negotiation. Well, it wasnt and now I have two separate car payments this month. I called Maple Shade Mazda to find out what happened and I was told, (in not to nice of a tone) that I agreed to one payment only, not paying off the other car as I was told by the salesman and the general manager. This response came from the sales manager,
PS - on 11/11/10, I posted a good review of this car dealer at www.dealerrater.com, due to the fact that I was contacted twice by the sales person handling my purchase, Ryan Gruber, and asked to do so this as soon as possible (with a free oil change as the bribe). Obvious to me now, they wanted the good review posted before the bad news came in the mail.
Consumer Disclaimer: this complaint is not to slander, libel, abuse, etc. the above car dealer, manufacturer or its employees, I am only relaying my experience with them.
***Please repost on other blogs so other consumers in this area can be informed***
******BUYER BEWARE OF THIS CAR DEALER*****
I had two payments left on my previous Subaru contract, so, I leased a new car from Maple Shade Mazda in Maple Shade, NJ and was told my previous car lease would be paid off as part of the sales negotiation. Well, it wasnt and now I have two separate car payments this month. I called Maple Shade Mazda to find out what happened and I was told, (in not to nice of a tone) that I agreed to one payment only, not paying off the other car as I was told by the salesman and the general manager. This response came from the sales manager,
PS - on 11/11/10, I posted a good review of this car dealer at www.dealerrater.com, due to the fact that I was contacted twice by the sales person handling my purchase, Ryan Gruber, and asked to do so this as soon as possible (with a free oil change as the bribe). Obvious to me now, they wanted the good review posted before the bad news came in the mail.
Consumer Disclaimer: this complaint is not to slander, libel, abuse, etc. the above car dealer, manufacturer or its employees, I am only relaying my experience with them.
***Please repost on other blogs so other consumers in this area can be informed***
******BUYER BEWARE OF THIS CAR DEALER*****
I had two payments left on my previous Subaru contract, so, I leased a new car from Maple Shade Mazda in Maple Shade, NJ and was told my previous car lease would be paid off as part of the sales negotiation. Well, it wasnt and now I have two separate car payments this month. I called Maple Shade Mazda to find out what happened and I was told, (in not to nice of a tone) that I agreed to one payment only, not paying off the other car as I was told by the salesman and the general manager. This response came from the sales manager,
PS - on 11/11/10, I posted a good review of this car dealer at www.dealerrater.com, due to the fact that I was contacted twice by the sales person handling my purchase, Ryan Gruber, and asked to do so this as soon as possible (with a free oil change as the bribe). Obvious to me now, they wanted the good review posted before the bad news came in the mail.
Consumer Disclaimer: this complaint is not to slander, libel, abuse, etc. the above car dealer, manufacturer or its employees, I am only relaying my experience with them.
***Please repost on other blogs so other consumers in this area can be informed***
******BUYER BEWARE OF THIS CAR DEALER*****
I had two payments left on my previous Subaru contract, so, I leased a new car from Maple Shade Mazda in Maple Shade, NJ and was told my previous car lease would be paid off as part of the sales negotiation. Well, it wasnt and now I have two separate car payments this month. I called Maple Shade Mazda to find out what happened and I was told, (in not to nice of a tone) that I agreed to one payment only, not paying off the other car as I was told by the salesman and the general manager. This response came from the sales manager,
PS - on 11/11/10, I posted a good review of this car dealer at www.dealerrater.com, due to the fact that I was contacted twice by the sales person handling my purchase, Ryan Gruber, and asked to do so this as soon as possible (with a free oil change as the bribe). Obvious to me now, they wanted the good review posted before the bad news came in the mail.
Consumer Disclaimer: this complaint is not to slander, libel, abuse, etc. the above car dealer, manufacturer or its employees, I am only relaying my experience with them.
***Please repost on other blogs so other consumers in this area can be informed***
2 Updates & Rebuttals
MAPLE SHADE MAZDA
Maple Shade,New Jersey,
United States of America
MAPLE SHADE MAZDA - RESPONSE
#3REBUTTAL Individual responds
Fri, February 11, 2011
We are disappointed to learn of your experience with Maple Shade Mazda. We pride ourselves on offering a level of superior, personalized, customer service that is among the best in the country.
It greatly concerns our team when we fail to live up to the expectations of our guests. We are family owned and operated and have successfully been taking care of our guests and the entire Tri-State area for over forty years.
With your permission, I would like to have my service manager, Carlo, contact you directly to provide you with a discount on your next service, so hopefully you will give us another chance and we can continue to further assist you and make you one of our many happy guests.
Thank you for your time.
ScrewedbyMAZDA
West Berlin,New Jersey,
United States of America
These guys do not value their customers
#3Author of original report
Sun, January 30, 2011
I expected some type of response, other than legal threats from the salesman, however, I guess their sales tactics were obviously real!