Complaint Review: Marcelle Hair

I was very displeased with the hair I got online from marcellehair. Ok I was kinda leary about ordering hair online but after I read the reviews I said why not give it a shot, I spent 240 dollars on the virgin brazillian hair I got an 14, 16, 18 inch hair Btw there is no phone number so you cant call anyone the only business is handled through email. I got my hair in a timely manner I ordered it on a monday and got it on a thursday.So when I recieved it that thursday the hair was damped it was 3 different colors brown, black and jet black the hair was very dry and brittle. This is the WORST hair I hair ever bought this really pissed me off because you work and you save up your money and you want to do something special for yourself. So i quickly send them a email and they tell me the hair is prewashed and to put some oil on the hair for the dryness. Ok when I spend money on hair i should not put anything on it EXPECIALLY if its new fresh  out the box. Ladies please do your research before you buy hair off the internet. I really wish I had done mine. This company does not stand behind the product.