Mardel Souza Inc Scam, False advertising Brownsville Texas
Alejandro Pena, head of Mardel Souza, Inc.
Alejandro Pena, head of Mardel Souza, Inc., is a thief.
He refused to fulfill my prepaid order despite numerous emails and phone calls over a four month period, lying repeatedly about shipment being made. Complaints have been filed. Avoid this dealer.
local.yahoo.com/info-32543096-mardel-souza-incorporated-brownsville
Mardel Souza Inc. is a company of many faces. At least two faces especially since the owner Mardel Souza uses fictitious names or pen names such as Alejandro Pena, Alex Pena, and of course Mardel Souza. Mardel has several company names including Mardel Souza Inc. ausasolar.com,"American Made Solar and Wind",Mardel Souza,WHITE OAK BARRELS AND KEGS, and Mardel Souzza furniture. Do you see the common theme...yes ..Mardel Souza.
Other employees that carry out the scams are “Elizabeth Diaz Pena” or “Andrea Karina Martinez Ibarra”
Now let’s get to the facts. Check out his you tube video. Look what he types as description...here is the link so he can't say he didn't do it youtube.com/watch?v=YUFJHlANenI .
Next is the booze. He claims to sell barrells of booze and not just any barrels...straight from the heart of Mexico. Here is one of his many happy customers. Is this not true too?
Read how he ripped off and treated a respected member of our community. Is this not real too Alex or Mardel, who ever you are. Here is the link for that.
local.yahoo.com/info-32543096-mardel-souza-incorporated-brownsville . Now those are two examples and facts that have been posted by real people and one of them was posted by you!
Lastly comes the furniture business and that is where I personally know he sells junk!
It is all press board and junk from Mexico.
Stay away from “Mardel Sousa”,” Elizabeth Diaz Pena”,” Andrea Karina Martinez Ibarra”, and Alejandro Pena or Alex Pena they will rip you off.
Stay away from these companies “American Made Solar and Wind” from Brownsville TX. , ausa.com, WHITE OAK BARRELS AND KEGS by Mardel Souza, and last but not least Press board and bad stitching furniture by you guessed it…. Mardel Souza.
Save yourself time, money, and legal expenses and stay away.
mardel-souza-inc
9 Updates & Rebuttals
Gary
United StatesA excellent company.
#10Consumer Comment
Mon, December 11, 2017
I really like the way they work, always concerned about their clients and the work they do. It is a very friendly company that even after the installation is still worried about the panels, the support they give me was immediate and the work they did is very clean and organized, I was completely satisfied, it was just what I expected and my savings account was considered remarkable. It is not to be presumed but the installation looks very good that other solar systems that I have seen of my friends and family.
In a few word is an excellent company!
michaela
Texas,United States
I am not agree with that! The service offered by Mardel Souza is very good.
#10Consumer Comment
Fri, December 08, 2017
I searched different companies and they seemed acceptable, but after the installation, they exceeded my expectations!
They are extremely competent and dedicated to the work they do and the quality of each panel is exceptional.
They also well informed me on saving money by switching to solar. Thanks to that I have saved hundreds of dollars.
The sales representative was very serviceable, always resolved my questions and kept me updated throughout the entire process.
The installer was very professional, made the changes we requested and the installation was on time and as scheduled.
Highly recommended to everyone.
Daniel
La Feria,Texas,
United States
Absolutely recommended.
#10Consumer Comment
Thu, December 07, 2017
This is one of the best companies that I have hired, I look for several options for this service and I decided to hire Mardel Souza and it was a good decision, from the moment I spoke to ask for information they were very kind and you noticed the attention they gave to the client, at the time of installation, the staff were very respectful and careful, the quality of the solar panels looks very good and in all this time since my installation until today I have not had any problem, and my electric account go down. The engineer Alex Peña is a great person very attentive and professional, all the time he was aware of what I might need.
Chris
Harlingen,Texas,
United States
A professional service
#10Consumer Comment
Thu, December 07, 2017
I do not agree with this report because in my experience It is what you would expect it to be. Hiring here is one of the best decisions I've made. Excellent service and professional, the quality of the material is the best, very grateful for the result. Thank you!
Mark
Texas,United States
Excellent Quality
#10Consumer Comment
Thu, December 07, 2017
In my personal experience with this company, it was very professional, we are very grateful for the system we have the quality is very good because in all this time I have not seen any problems with my panels.
The entire process was fast, also they have been very open to answering my questions.
Completely satisfied with the quality of the installation, the communication, the service and the result
I have no problem with recommending it to anyone. Is a very positive and good experience.
CodySur
San Benito,Texas,
United States
The service is very efficient
#10Consumer Comment
Wed, December 06, 2017
We are satisfied with the service I was offered. I contacted the company to ask them for information and all throughout the installation the staff was very kind and attentive. The service is very efficient and economical. My electrical cost went down. I highly recommend the company American Made Solar and Wind Technologies as the best solar company in Texas.
David
La Feria,Texas,
United States
A good experience.
#10Consumer Comment
Wed, December 06, 2017
I have some time with a full system installed and I can say it is an excellent service, highly qualified and professional staff. They give you the best attention possible. The customer service has been extremely professional and helpful, Whenever I had a question it was immediate and respectful.
The quality of the material (panels) is good I have not had problems.
I have had my complete system installed for a while now and I can say that I find it an excellent service, throughout the entire installation the staff was very capable, extremely professional and I have not had problems at all.
Another detail that you may notice is the presentation and communications of the company are very good with remarkable aspects of the company.
Alex Pena
Brownsville,Texas,
USA
More Information
#10REBUTTAL Owner of company
Wed, March 29, 2017
Hello:
Recently we have been observing this type of false customer complaints. We will post the origin of this complaints , and all public information here.
There is a case that was awarded to Mardel Souza regarding this matter. We will be posting a copy of the public records and a video of the case here after March 31st 2017.
For more information contact me at
(((REDACTED)))
info@ausasolar.com
Customer Service
brownsville,Texas,
USA
Thank you for the free advertising!
#10REBUTTAL Owner of company
Tue, July 05, 2016
At Mardel Souza, we are sorry that you came across this report, but we are also thankfull for the free advertising this old supplier is giving us.
The author of this report, hides behind an IP address (which is embedded on this message so we know who he is) and does not provide his real name (which we could post).
He used to be a supplier for us, and he is mad that we didnt keep buying from him due to his deceptive practices and criminal behavior.
We apologize, but this supplier didnt meet the quality and American Made and ARRA compliant Standards that we require from our suppliers.
We also feel that this report actually helps us and recommend us, since the author is actually providing a list of proved and happy customers that you can contact to get the actual feedback.
Thank you for that!
If you want to contact us for more information please write to:
Mardel Souza Inc
**** *** *** **
Brownsville Texas
78520
***-*******
info@ausasolar.com