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  • Report:  #1249356

Complaint Review: MARGARELLA INDUSTRIAL CONSTRUCTION / OR 980 - PLOW CORP

MARGARELLA INDUSTRIAL CONSTRUCTION / OR 980 - PLOW CORP ALEX ALBRECHT, TANIA VELESO2351 RICHMOND TERRACESTATEN ISLAND NY 10302718-980-7569718-668-1812 RIP OFF, FRAUDSTER, BILLS FOR WORK THEY CLEARLY DID NOT DO, SCAMMERS, LIARS, THIEVES Staten Island New York

  • Reported By:
    E. SMITH — New York City New York USA
  • Submitted:
    Tue, August 18, 2015
  • Updated:
    Thu, January 04, 2018

Horrible! Horrible! Horrible!!!!!!!! Under no circumstances go near this company!!!! They will come off very nice and easy to work with then turn around and screw you when you need them most! Its crazy! Hired them to do work for us and they screwed up the job! Costing us the client as well as thousands of dollars in damages. We, (in good faith) paid them as well as deducted ONLY a portion of what the client charged us back for, and to be as up front and honest as possible we sent them the copy of the clients signed and verified complaint so they can see we were not the ones complaining as well as they would be able to verify how much trouble they got us into. Like the lairs that they are, they simply disregarded the letter and proceeded to insist we still had to pay them!! Even though it was clearly in black and white how badly they screwed up our job site!They called us several months later saying we still owed them the money and luckily we had there call taped, the women on the phone was the absolute NASTIEST MOST UNPROFESSIONAL, RUDEST WOMEN we have ever encountered in our life! (funny how they say it was us but I am happy to play the tape I think they would be shocked at how reality will slap them in the face)When we told her we were surprised to get that call given that we only debited them a portion of what we were debited (we did that thinking they would understand and take responsibility for how badly they messed up, again the clients letter spells it all out) she want nuts! I mean its amazing how much these people have lied to conceal the facts! Again, I don't need to lie, I have all the letters from the client, all the complaints and the hazardous conditions they left our site in. I also have signed letters from employees of the job site as well as independent contractors who happened to drive by the site and tell me it looked horrible!. So for them to now go public with something they clearly are the culprits on, is not only shocking its a true disaster for them!Clearly don't trust them or work with them as they have a distorted sense of reality that only they seem to identify with (that's why my client almost fired us on the count of there screw ups, but obviously they don't see it that way) and for the record the only truth to there statements that they would leave when authorized by us is in fact correct, however they were given the green light to leave the job site ONLY when THEY reported that the job was done, the mistake we clearly made was believing them because not only did our client come in and go crazy on us, we worked with other contractors who drove by and said the job site looked horrible (there words not ours) so again simply a case of a contractor refusing to take responsibility for there horrible work ethic.I hope they try and worm there way out of this so we can upload all the complaints we got from the client as well as cost them 10's of thousands in legal fees for all the lies there clearly trying to get away with.Still in shock!!!!......

2 Updates & Rebuttals


steve

staten Island,
New York,
United States

date of filing

#3REBUTTAL Owner of company

Wed, January 03, 2018

I just noticed this report of horrible work is dated in august, 6 months after supposed services were performed? his name is not familiar,THIS IS A HIT JOB


steve

staten Island,
New York,
United States

This client is dranged

#3REBUTTAL Owner of company

Wed, January 03, 2018

I was called into this job after 2 other contractors walked off. I have a clientbase of over 50 accounts for over 20 years, do the math that alot of snow removal jobs. Many have been clients for over ten years and ther are some I have worked and never met after servicing their accnts for many years. 0 complaints with consumer affairs after doing hundreds of jobs every year. We pride ourselves on customer satisfaction, this review is not only unwarranted but if you ask a few friends they have no doubt have had us work for them or know someone who we have worked for. Having a large company and doing alot of snow removal you can have a driver that missed a spot or a didnt shovel a door. WE ALWAYS CORRECT A PROBLEM ASAP ALWAYS WITHIN 12 HOURS OR BEFORE THE NEXT DAYS BUISNESS, Even if I have to do it myself. 

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