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  • Report:  #1439154

Complaint Review: Mario's Air Conditioning and Heating

Mario's Air Conditioning and Heating Overcharged me $1400., for a 380. bill that was covered by warranty! Hudson Florida

  • Reported By:
    RippedOffDisabledGranny — HUDSON United States
  • Submitted:
    Wed, April 18, 2018
  • Updated:
    Fri, September 14, 2018

The a/c company that installed my brand new unit 6 months before no longer had a service provider in my area, so I called Mario's A/C against my better judgement.  I say that because when they gave me an estimate on installing a new a/c, they were $6800. higher that the other 4 estimates I recieved, including the company that put a Trane unit in with all the extras I wanted.  My heat would not turn on, it turned out to be a simple wire to the therostat and the technician showed me how to get the washable filter out and clean it, as I had trouble pulling the drawer out.  This should have been a free call under wannanty, but he said he had to charge me for maintenance because he cleaned the filter and service call????  I gave him my CC for the absurd fees, but when I checked my credit card records, they charged my over$1400.!!!!  These people should not be allowed to do business, they seek to steal your money right from the start...unbelievable!

1 Updates & Rebuttals


MARIO

HUDSON,
Florida,
United States

Not Correct

#2REBUTTAL Owner of company

Fri, September 14, 2018

Not sure who this person is writing this but the statement EX Employee or a Competitor but this statement is totally false. We use a software that requires the customer to enter their Credit Card information and sign it. We also leave a paper copy of the bill with every customer. If this truly is a customer then i would strongly reccomend you give us a call 727-843-9598 so we can look into this further and resolve this matter. 

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