Mark Chamberlain Restoration Mark Chamberlain PhotographyChamberlain RestorationChamberlain Photography Poor workmanship, unacceptable product, refused to refund the price downers grove Illinois
Based on what I saw on his website, I hired Mr.Chamberlain to restore several family photos. He did a good job on the black and white photos, but the work on the color photos was unacceptable. He charged me $186. to reproduce a color photo. The reproduction was blurry and looked like a series of dots on photo paper. Definitely not something you would frame and put up in your house. I sent Mr. Chamberlain an e-mail asking for a refund. He called and told me that the photo was out of focus when it was taken and that there were other problems with the original photo. Didn't he think this should have been shared with me before he took my money???? He admitted that the people who hire him expect him to restore the photos to like-new. If he knew he could not perform as expected he should have told me from the onset. Obviously, he wanted my money and was willing to sell his integrity for $186.
The guy isn't honest and is not going to deliver what he promises. I'm going to sue him to get my money back.Unless you want to deal with the same headache, go somewhere else.