Complaint Review: Mark Ellis

 We were contacted by Mr. Ellis in September 2013 stating he was looking for a dental provider to participate in a healthfair at Levi Strauss in San Francisco,CA  .. We would be the only Dentist (an exclusive) and it would be $250.  This was to take place on October 7th ...   I filled out the registration information and faxed to Mr Ellis .  They wanted our checking account info on the registration form .  I told him we would pay with a credit card to which he replied we do not take credit cards.  But we could mail him a check.  We mailed a check to him which was cashed.  on October 4th we had not heard from him regarding set up for the Healthfair to take place the following Monday.  I emailed and called several times.  He finally emailed me back stating that another Dentist had paid first so we did not have a slot in the fair.  I emailed him to say that he told us we were the only Dentist to be in the fair.  He said it was first come, first serve.  And they would refund the check to us.

As of today we have not received our refund.  When I call the phone rings and rings with not answer.  When I emailed he gave me a trite answer like they do refunds once a month.  I have emailed him several times since to no avail.