MARK FOUR ENTERPRISES SEARS REMODELING DO NOT USE THEM--RIP OFF/LIARS Cinnaminson New Jersey
Mark Four Enterprises are home improvement contractors. We signed the contract for them to do siding and windows at the end of April, 2006 now it is the end of June, 2006 and they have not givin us a start date.
All I have gotten is a few phone calls bull*** me about delays in this or that. All crap. I went to the supervisor Peter Hollenback, he's making jokes with me on the phone! Like this in no big deal. As of today I am cancelling my contract completely with them and I'd advise anyone else not to deal with them. THEY will lie to you and take your money.
Mag
newark, New Jersey
U.S.A.
4 Updates & Rebuttals
Marc
Fairfield,New Jersey,
U.S.A.
Company Reply
#5REBUTTAL Owner of company
Wed, July 19, 2006
We pride ourselves on outstanding customer service and satisfaction and unfortunately in this instance we fell short of that. For that we apologize. We want to make this situation right for you. I welcome you to call my Vice President of Sales, Bill - in an effort to review and potentially resolve any and all of your issues. We look forward to serving you. Even in the unfortunate event you have decided to pursue your project elsewhere - your comments and insight would be welcomed in an effort that we may avoid situations like this in the future.
Thank you
Mark Four Enterprises, Inc
Marc
Fairfield,New Jersey,
U.S.A.
Company Reply
#5REBUTTAL Owner of company
Wed, July 19, 2006
We pride ourselves on outstanding customer service and satisfaction and unfortunately in this instance we fell short of that. For that we apologize. We want to make this situation right for you. I welcome you to call my Vice President of Sales, Bill - in an effort to review and potentially resolve any and all of your issues. We look forward to serving you. Even in the unfortunate event you have decided to pursue your project elsewhere - your comments and insight would be welcomed in an effort that we may avoid situations like this in the future.
Thank you
Mark Four Enterprises, Inc
Marc
Fairfield,New Jersey,
U.S.A.
Company Reply
#5REBUTTAL Owner of company
Wed, July 19, 2006
We pride ourselves on outstanding customer service and satisfaction and unfortunately in this instance we fell short of that. For that we apologize. We want to make this situation right for you. I welcome you to call my Vice President of Sales, Bill - in an effort to review and potentially resolve any and all of your issues. We look forward to serving you. Even in the unfortunate event you have decided to pursue your project elsewhere - your comments and insight would be welcomed in an effort that we may avoid situations like this in the future.
Thank you
Mark Four Enterprises, Inc
Marc
Fairfield,New Jersey,
U.S.A.
Company Reply
#5REBUTTAL Owner of company
Wed, July 19, 2006
We pride ourselves on outstanding customer service and satisfaction and unfortunately in this instance we fell short of that. For that we apologize. We want to make this situation right for you. I welcome you to call my Vice President of Sales, Bill - in an effort to review and potentially resolve any and all of your issues. We look forward to serving you. Even in the unfortunate event you have decided to pursue your project elsewhere - your comments and insight would be welcomed in an effort that we may avoid situations like this in the future.
Thank you
Mark Four Enterprises, Inc