Complaint Review: MARK JOSEPH RAPISURA RENOMERON

Mark Joseph Renomeron bought a Samsung Galaxy Nexus last January 2012 for 31,000 Philippine Peso (720 USD). Paid using Paypal with two (2) accounts; markfernandez0810@gmail.com and dominiquebosaty@gmail.com. This was his second deal from us because he already bought his first phone from us last december with the Paypal account markfernandez0808@yahoo.com.

His first payment for the Galaxy Nexus was in peso for 18,000; Second in USD for almost $300 ; and last was 500 pesos. After confirming the Paypal payment we met for his item the same day. Usually payment via paypal is considered good as cash after the confirmation email of Paypal but after 4 days we received a notification that the payment in peso which amounts to 18,500 is in dispute (unauthorized use of Paypal account). 

We contacted Mr. Mark Joseph Renomeron to fix the dispute so that we wont have any more problem with his second deal from us. After almost a day he replied that he already checked his account and there seems to be a problem with his credit card (Banco de Oro). He promised to settle it ASAP and will remain in contact everytime. It was sunday so all the Banks were closed and he wont be able to talk to his Bank, and for more the next day (monday) was declared holiday in the Philippines so the earliest day for him to talk to his Bank will be on Tuesday.

Reminded him Monday morning about the issue, suggested that maybe he can call his bank even though its Holiday. He said yes. He said sorry for the inconvenience. This will be our last communication with him.

Tried calling him the whole monday afternoon until the next day but there was no answer. Tuesday evening his contact number is no longer reachable. Tried checking his Facebook account but we are already blocked from his profile.

Up until now (almost two weeks after the dispute) Mr. Mark Joseph Renomeron hasn't contacted us with any update regarding the dispute. No longer reachable with his old cellphone number.