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  • Report:  #231639

Complaint Review: Mark Richards DDS

Mark Richards DDS dentist ripoff takes payments no services then relocates Conway South Carolina

  • Reported By:
    myrtle beach South Carolina
  • Submitted:
    Sat, January 20, 2007
  • Updated:
    Fri, May 09, 2014
  • Mark Richards DDS
    Hwy 501
    Conway, South Carolina
    U.S.A.
  • Phone:
  • Category:

Mark Richards was my 14yr. old sons "dentist". He will make patients feel that he is very professional, and trustworthy- watch out!

I had a payment plan that began in Jan and lasted 20 months totalling 3500 dolloars.

i made payemnts for 10 months during which time he made excuses as to when my son would be ready for the braces.

On Aug 21, 2006 my son had an appointment to have his braces finally put on (yeah)
NOT- I called him earlier that day asking how long it would take He stated about 45 minutes.

We entered his office, ready for braces, and as he examned my sons teeth (as if he was going to do something) he advised us to find a new dentist HE WAS RELOCATING- He never offered any money back ($1700.00) I filed a law suit against him, requesting a refund of $1100.00(which included court cost) his countersuit is for $7200.00 HOW LAUGHABLE IS THAT!!!!

This dentist is a scam artist/ he poses as a dentist to win trust- he will take your money/ and will NEVER intend on fullfilling services- that contract is bogus!!!!

dont be fooled like I was-

His new location is unavailable at this time- BEWARE - HE COULD BE PRACTICING IN YOUR TOWN

IF ANYONE has been victimized by him I URGE you to get involved-
a denist office on HWY 544 (foodlion shopping center/ next to tanning place and foxs den pizza) can get in touch with me.

Hope to go to court soon- its been a year/ my son still doesn't have braces.

Im a full time college student, mother of 3, and have no insurance. Thanks Dr. Richards!!

- Jen
myrtle beach, South Carolina
U.S.A.

1 Updates & Rebuttals


Mark

Salt Lake City,
Utah,

Disingenuous, Spiteful Jen

#2REBUTTAL Individual responds

Fri, May 09, 2014

All funds paid by "Jen" to the practice were refunded in 2009, immediately upon receipt of a demand from her to do so. Refunds, in part or in full to over 300 patients, based upon the status of the point in active treatment, were accomplished before the practice closed in October 2006. "Jen" evidently did not respond to the mailing to all of the practice's patients, informing them of my retirement, and requesting that they arrange a time to come to the office to effect the refund before the office's closure.

"Jen's" son was not compliant in wearing a removable functional (retainer) appliance which would have aided orthodontic correction preceeding the application of "full" braces, and was living elsewhere in South Carolina during the period that I, as the provider, was hopeful that he was wearing the appliance. The laboratory fee for the removable appliance exceeded $200, which the practice lost also. "Jen" failed to keep several appointments for her son.

I was involved in an automobile accident that dramatically limited the use of my dominant hand in Fall 2006. Yes, I "relocated" to a major city where I could receive excellent orthopedic and oncologic care. I have not returned to dentistry; "Jen's" boogeyman scare statement 'he may be be practicing in a city near you' is adolescent and vicious in its nature. A reasonable reader now appreciates the disingenuous nature of "Jen," and her spiteful personality. After all, payment for treatment that was provided by me in good faith was returned to "Jen" in its entirety over five years ago, but did she correct her filing on this website in the interim? Shame on her! 

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