Terry Moving and Storage TRUSTED MOVERS REVIEW: Terry Moving and Storage Inc. Safe, secure storage for long & short term where security is at the heart of everything. Safety, flat rates, & overall customer service is Terry Moving & Storage's everyday practice. Commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program benefiting consumers, ensuring complete satisfaction & confidence when doing business.
Mark Terry is manipulative and deceptive, He came in pretending he was a Christian to get my business. I found him to do anything to get you hooked. The move was a disaster, He quoted me one price then when he got to my new home, he up the price and then held my furniture hostage in the truck and had his crew drive off with it, until I came up with some money. I only allowed what the contract said in my budget.
My funiture was not handled in professional manner it was damaged and I had an estimate of $1900 in repairs and his so called insurance only paid $400. His people are not professionl they do not know what they are doing or care. My brand new washer and dryer someone stepped on them leaving them dented. The $400 won't even cover the washer and dryer repairs. My fairly new sofa with an oak trim was gouged out with a big hole, my computer desk they drug the hutch across it and scaped the dickens out of it.
My file cabinates I can't even open the drawers anymore to access my files I will have to destroy it to get my files out, this is just some of the items. So if you value you possessions don't go with this company and it may seem like a good estimate at the time but it the end it will cost you. I am disable and I don't have money to repair or replace my furniture. I had Bekins that move me across the country a couple times and I had no damage what so ever. The difference Professionalism and ethics and caring. Don't believe his "A+" rating with Better Business Bureau, I heard they pay for that rating.