MarketBill.com This website will rip you off Canada Internet
I BOUGHT A DOWNLOAD FROM A WEBSITE COMPANY THAT IS MANAGED BY MARKETBILL. THE COST OF THE DOWNLOAD WAS MISREPRESENTED AND I WAS BILLED AT A MUCH HIGHER RATE THAN ADVERTISED. MARKETBILL HANDLES ALL THE TRANSACTIONS AND WHEN I WENT TO CANCEL MY ORDER THE VERY SAME DAY I WAS CHARGED A $10.00 SERVICE CHARGE. ATTEMPTING TO CONTACT MARKETBILL IS IMPOSSIBLE VIA THEIR WEBSITE. MY REQUESTS FOR SOMEONE TO CALL ME WENT IGNORED. I FOUND THEIR PHONE NUMBER VIA A GOOGLE SEARCH AND I CALLED TO SPEAK TO A SUPERVISOR BUT WAS DENIED.
MARKETBILL IS A RIPOFF. DON'T USE ANY WEBSITE COMPANY THAT UTILIZES THEIR SERVICES.
Steve
Alpine, Texas
U.S.A.
1 Updates & Rebuttals
Websupport
Montreal,Quebec,
Canada
Contact us for technical/billing support
#2UPDATE Employee
Thu, July 17, 2008
Hi Steve,
We are a third party company that handles the technical and billing issues for over a thousand different websites. We are not the company that you signed up with. We only offer support for the company and follow the guidelines that the company itself has given us.
Our contact information is on the support page in your members area, in addition to this, the telephone number is also on your credit card statement. if you have any technical or billing issues, please feel free to contact me through email or telephone in and speak with a representative for any issues. To make the process easier for you, please have your 21 digit Order ID, the email address or the telephone number that you put on your account ready so that we can easily find your account and assist you.
Email: websupport@marketbill.com
Telephone: 1-888-448-6880