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  • Report:  #209054

Complaint Review: Marqilife

Marqilife ignored e-mails cancelling their product and continued to bill American Express. Cut the phone whenever I rang ripoff Clearwater, Florida Hampshire England Europe

  • Reported By:
    — Tadley New Hampshire
  • Submitted:
    Fri, September 01, 2006
  • Updated:
    Fri, September 01, 2006
  • Marqilife
    601 Cleveland Street Suite 360 Clearwater, Florida, 33755.
    Nationwide
    U.S.A.
  • Phone:
    877-4620055
  • Category:
    Drug Manufacturers

I e-mailed Marqilife about 8 to 10 times, via the link on their web page and via my own service provider. In those emails I cancelled my subscription, complying with their terms (T&C's)as set out on their web page. I gave them the notice they required to stop any FURTHER shipment of their pills but they
* ignored my e-mails
* sent out more pills and
* billed my Amex account.
I phoned the number given on the web page and was put through to a Canadian number. The answering machine in Canada gave me another number 877 462 0055 (which I prefixed with 001) and phoned this number at times during Florida's working day. Everytime I got through I was informed that it was not a toll free number and I would be charged. Then I was CUT OFF! After this happened 5 times (being a slow learner) I contacted American Express and put them on the case.

Roz
Tadley, New Hampshire
United Kingdom

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