Marquis Auto, Marquis Autos, Marquis Auto Leasing, Marquis Auto of Long Island, bestcars4lease.com, marquisautos.com, marquisautoqueens.com, Marquis Auto Queens, Marquis Auto Great Neck, Marquis Auto Brooklyn, Marquis Auto Coney Island, 158-01 Cross Bay Boulevard Howard Beach, New York 11414, Sam Sarfaty, Yoni Sarfaty, Moss Shalom, Soly Bawabeh, Vicky Azrak, Paula Schneider, Albert Guigui, Eli Hazan, Nissim Kabareti, Simon Botton, Hanna Galapo, Marquis Auto lied to me and misrepresented my contract - Deceptive Brooklyn, Great Neck, Howard Beach New York
I may be the only negative comment because all the raving reviews from other sites may be from the dealers, or third party, or other paid representatives for the dealership. My experience begins with a salesman who was friendly at first but after inquiring about a vehicle I wanted got rude and demeaning when I would not given in. Advertised cars are not what they seem to an extent.
First, the paperwork took a suspiciously long time to attain for my lease. I was told by the dealership that had the vehicle 3 times it would be taken care of. I had to get Volkswagen of America Customer Relations involved. Second, when the car was delivered it was damaged. Again, that was a circus trying to get a straight answer of who was responsible. Funny i took the car back to find out that the vehicel was in a serious front end accident amoung other things that is wrong with this vechice. Now I'm stuck with paying this guy because of a contract. Everyone involved blamed the other party but no one wanted to do anything about it or help. To this day it is still not settled. Bottomline, buyer beware. I have to lived with my stupid mistake of buying from a broker who the BBB said is an AA rating for business - wonder who paid who off to get that.
1 Updates & Rebuttals
Marquis Auto
Brooklyn,New York,
USA
Inaccurate report
#2REBUTTAL Owner of company
Wed, April 29, 2015
We have asked every salesperson in our main location in Brooklyn and our other locations and no one has heard of this customer or this incident. He or she fails to mention the name of the sales person they dealt with or which office she dealt with. Every office is independently owned and this is obviously not our customer. We are willing to assist or help if they would have come to us directly but we have no record of this customer in any of our systems. All our positive reviews everywhere else speaks for itself. This is obviously an error and an attempt to compromise the integrity of my company and our services. We would not be in business for over 20 years if we didn’t do right by our customers every time.