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  • Report:  #1519123

Complaint Review: Marriott International

Marriott International Marriott  Hotel from Hell ! Over charged me with 22 transaction totaling $14,320 dollars Bethesda Maryland

  • Reported By:
    Peter Hill — vancouver Washington United States
  • Submitted:
    Wed, June 15, 2022
  • Updated:
    Wed, September 14, 2022

I had checked into the Court Yard Marriot in Armirilo Tx the Jun the 9 to stay 10 days . My truck had broken down.  The room charge was $125.00 a night 

Jun 13 at 9pm I went to dinner found out my card was declined when I went to pay for dinner. 

After speaking to the bank , I found I had many many transaction from the Hote. 

After a infestigation online banking , I found 22 transaction from 900 to 2100 USD on my bank acount from Court Yard Marriot. 

I spoke to the Manager who told me I need to call my bank. I told her that I dont need to call my bank this is your mistak and you need to fix it. She wanted me to come into her office to speak to her and to call my bank . I Rufesed and spoke to my bank anyway.  At this same time I checked out at the hotel at 1130PM to find no hotel but I refused to stay at this hotel after being charged and treated like this. 

I also called Marriot corp office and got a run around about the problem. They sent information to accounting but never got a return call . 

Less then 24 hours later I had more charges on my account and I had to lock my card.

The problem has not be resolved and I am waiting on the pending transaction to clean 

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