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  • Report:  #735226

Complaint Review: Marshall's Auto Parts

Marshall's Auto Parts Rude disrespectful customer service Circleville, Ohio

  • Reported By:
    Daniel — Virginia United States of America
  • Submitted:
    Tue, May 31, 2011
  • Updated:
    Wed, June 01, 2011

Please customers beware of this business! 

So far the most rude and disrespectful customer service I have ever experienced. Sales rep hanged up on me 4 times before even starting to listen what I was looking for. Only after asking for manager the guy calmed down a bit and started to listen what I was asking. Accused me on starting an argument when in fact I just wanted to ask about different engine that was posted in their online directory. 

After googling this company I realized that I wasn't the first one treated like that. I have an accent so the sales guy repeated many times that he does not understand me. It is the fist instance when someone tells me they don't understand me. Looks like the guy just didn't want to deal with me because I have an accent... 

1 Updates & Rebuttals


Jim

Millbrook,
Alabama,
U.S.A.

If your accent is Indian/Pakistani it makes sense, there are a LOT of Paki scammers around

#2Consumer Comment

Wed, June 01, 2011

Many people are wise to this and when an India/Paki accent is heard they hang up.

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