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  • Report:  #866679

Complaint Review: MASO DRESS GROUP

MASO DRESS GROUP DO NOT ORDER FROM THIS COMPANY Internet

  • Reported By:
    Jan — Sacramento California United States of America
  • Submitted:
    Wed, April 11, 2012
  • Updated:
    Wed, April 11, 2012

This company is a major scam. I ordered what I thought was a beutiful dress to wear to my sons wedding. I received the dress and it is a mess. It is completely awful. The seams are crooked, the hem is crooked where it actually is sewn upward in on spot and is off by 2"s. The meaurements were ignored as sent. The dress lining is also incorrectly sewn.

I was horrified by the quality and when I sent them a note the day I received the dress, I have been fighting back and fourth with them since. I have sent over 50 pictures and have done everything they asked me to do and then today they want me to retake all the pictures because they claim they  can't see the problems. I sent them pictures laying the dree flat on the table with a soft meaurement tape and they still fail to see the problem. They are a rip off!

I have reported this to American Express for an investigation which they are doing for me. Save yourself alot a grief.  DO NOT USE THIS COMPANY TO ORDER ANYTHING!!

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