MASO INTERNATIONAL (GROUP) Co., ltd HKMASO@GMAIL.COM dressale.com dress scam...fraudulant company Hong Kong, Internet
I had ordered my daughters communion dress from this company Feb 2nd, paid by credit card...the $ was taken out immediatley from my account, but the shipment date of March 4th came and passed I called them..NO ONE spoke english. Very hard to understand. They told me they needed 10-15 more days, March 24th came and I called , they explained they needed 10-15 more days...I went online, live chatted w/ them and they told me the same thing, by April 5th I called Pay Pal, got my $ back, but no dress, her communion is soon and now i have to go find another dress. This company is fraudulant, they demanded on the phone on that they just wait another 10-15 days and they would send me a $15 coupon.
2 Updates & Rebuttals
Ian Powell
paradise,California,
United States of America
mail to the customer service
#3REBUTTAL Individual responds
Thu, May 19, 2011
I think there must be some misunderstanding, maybe you should get contact with the customer service and asked them for refund, i really sympathize your unfortunate, i hope everything gonna be OK.
Ian Powell
paradise,California,
United States of America
negociate with the customer service
#3REBUTTAL Individual responds
Wed, May 18, 2011
I really understand your feeling, I think you should try every methods to get contact with the customer service and ask for refund.