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  • Report:  #1181764

Complaint Review: MASSAGE ENVY

MASSAGE ENVY WE WORK YOUR CREDIT CARD OVER BETTER THAN YOU GUARNETEED , JUST READ THE CONTRACT ! FARGO North Dakota

  • Reported By:
    anonymous — west fargo North Dakota
  • Submitted:
    Wed, October 08, 2014
  • Updated:
    Wed, October 08, 2014
  • MASSAGE ENVY
    13TH AVE AND 25TH ST SOUTH
    FARGO, North Dakota
    USA
  • Phone:
    701.239.9000
  • Category:

 The staff at Massage Envy is very nice to work with, I will give them that. The problem I had is that when you sign up for a once a month massage if you dont use them you keep building them up so I tried to cancel my membership after my year contract was up and found out that I had 30 days to use my remaining massages ( about 4 ). Basically I lost out on 1.5 hours of paid massage,( I called in two days late )2014-10-08 which I know is in the contract. So go to your local place to get a massage they will not rip you off.

 

Other issues I have with Massage Envy is that a 1 hour Massage is only really 45 to 50 minutes as the include the time for dressing etc.

I was on time for all my massages and the massage therapist was late a few times which meant my time was shorter.

The thearpists were more like students than pros. I would recomend using local companies rather than a chain.

 

NOT IMPRESSED !

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