Massage Envy YOU LOSE ALL MASSAGES YOU SAVE! THIEVES!!!! Farmingdale, New York
I have been a member in Farmingdale NY and have ten massages saved up so I asked them to stop charging my account so I can catch up. They now told me that I will lose all ten in 30 days! I specifically asked this question when I signed up and they lied to me.
If they are making money by charging and not providing a service, that is illegal. I hope the local person was misinformed, but she was pretty firm that they do steal members money in these cases and thats how they improve their profits. Disgusting!
2 Updates & Rebuttals
The Outlaw Josey Wales
Golden Meadow,United States of America
Doesn't Team Rebutt need a contract?????
#3Consumer Comment
Tue, July 10, 2012
With no contract all the rebutts posted are illegal, luv u
Ashley
springfield,Missouri,
U.S.A.
Contract
#3Consumer Comment
Mon, July 09, 2012
What does the contract you signed with this company say about keeping the massages once you cancel? If you agreed to the those terms when you signed, its perfectly legal.