Complaint Review: Massage Heights west des moines

Bought a 1 year membership on my initial visit. I did not want recurring billing even though they pressure hard. I never even used them all because the front desk was frequently unpleasant to deal with and the massages ranged from adequate to terrible. 

My Credit card was billed 60.00$ in February...one year later. I called and asked them to cancel my "membership" to which I was told I had to come in to cancel. Sigh. I did, the front desk was rude. They wanted me to fill out a document...wrong. I was willing to let the 60.00 charge go, however after being billed recurring and the rude front desk I am not only blocking future charges but also refuting the supposed membership. 

There are dozens of better places in town. Save yourself the headache and shop around.

Jason
West Des Moines
Iowa