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  • Report:  #388601

Complaint Review: Master Matchmakers Steve And JoAnn Ward

Master Matchmakers Steve And Joann Ward Rip Off Matchmakers Get Rich While Hoodwinking Singles Philadelphia Pennsylvania

  • Reported By:
    Washington District of Columbia
  • Submitted:
    Thu, November 06, 2008
  • Updated:
    Wed, December 24, 2008
  • Master Matchmakers Steve And JoAnn Ward
    http://www.mastermatchmaker.com/
    Philadelphia, Pennsylvania
    U.S.A.
  • Phone:
  • Category:

One has to give JoAnn (hustler number one) and Steve (hustler number two) credit for being the old fashioned kind of criminals, ones who look you in the eye while they hustle you.

These two are thoroughly ruthless, and amazingly the local DC media keep reporting on their services. There is no service. Their business is a scam.

I got a call from JoAnn promising to find the right person for me. I asked for references and received a follow up call from Steve, who arranged for me to speak to this happy lady who had seemingly found her match. She even went so far as to say that she spent extra money to find a man that would meet her specific expectations. Not surprisingly, on hindsight, Steve's other reference never returned my call.

Unexpectedly, I was then passed completely over to Steve who met me in the Tyson's Corner Ritz bar. He showed me what appeared to be great options/opportunities of meeting educated and situated professionals who were looking for the same things as I was. I was very much on the fence. I even had a Ritz bar employee warn me in his own way that I was being conned. I got up to leave and Steve insisted I pay for his trouble in driving all the way down from Philadelphia.

I thought about the whole situation and much to my now dispair contacted Steve two days later to say I would try his service for two dates. After promises he'd have someone lined up by the weekend, followed by weeks of nothing, I finally was set up with one of Steve or his mother's friends. We had a nice date, but it became immediately apparent after that the person with whom I had had dinner was not a viable date. After insisting on being matched to someone credible and waving my contract in front of both of them, months later they tried to hook me up with a manic depressive.

These two are what anyone should consider 'numbers'. They try to tear down and blame their clients for their inability to provide a valid, honest or reliable service for the large amount of money they hustle.

Right now, I'm at the point at filing an official breach of contract with both of them; and really hope other singles can avoid their fate.

Anonymous
Washington, District of Columbia
U.S.A.

1 Updates & Rebuttals


Steven Ward

Philadelphia,
Pennsylvania,
U.S.A.

Master Matchmakers RESPONSE TO COMPLAINTS

#2REBUTTAL Owner of company

Wed, December 24, 2008

We appreciate the efforts of consumer advocacy groups to mediate discourse between us and our client friends. What you will not find on this website are comments from hundreds upon hundreds of satisfied singles who have enjoyed their experience with Master Matchmakers and found meaningful relationships with our support, direction and guidance. What you will find are half-truths and false accusations.

The terms, conditions and expectations set forth in our services agreement are very simple. We expect anyone we represent to be completely forthright about anything consequential to a relationship. We verify appearances, identity, marital status, criminal records, etc. unlike any matchmaking service around. If we find someone is being dishonest we will expel them from the service. We provide references upon request. We provide photos and profiles when presenting a match and are available to answer any questions or concerns before or after someone accepts an introduction. We go so far as to arrange for people to speak before they meet and in good faith we won't consider it a match towards their agreement until they meet face-to-face (unlike other services).

We are fair and honest matchmakers, communicating critical feedback in hopes of affecting a positive change in the lives of our clients. Even when faced with objections we will be steadfast if we still feel it could work. Clients are given every opportunity to pass on a match even if it disappoints us.
Also unlike other services there is no time frame on our service so that our clients can feel free to pursue a relationship, endeavor, or opportunity that might prevent them from utilizing our matchmaking services for a period of time. We even allow Client Friends to assign their unused matches to an acquaintance if they no longer have a need for them.

We work extremely hard on behalf of all our clients and stand behind our agreements. Clients are forewarned that if they are rejected, disappointed or dismayed by our approach to matchmaking they will not be entitled to a refund. Of course we expect to have success with everyone we represent but we'd rather deal with non-sense complaints then give someone the satisfaction of getting their money back after countless hours of work on their behalf. Any reasonable consumer will understand that not every single person out there is going to find love through our service and we are commissioned for our good faith effort on their behalves and not their abilities to form a relationship.

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