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  • Report:  #390037

Complaint Review: Mastercuts - Regis

Mastercuts - Regis Don't EVER work for a Regis owned company Grandville Michigan

  • Reported By:
    Kentwood Michigan
  • Submitted:
    Tue, November 11, 2008
  • Updated:
    Fri, June 19, 2009
  • Mastercuts - Regis
    Rivertown Mall
    Grandville, Michigan
    U.S.A.
  • Phone:
  • Category:

Don't ever work for a Regis owned co!! Clients don't realize, they own everything!! Bo-Ricks, Supercuts, Mastercuts, Regis, Trade Secrets, Ponopolus, Hair Masters!! Probably more, by now. You will never make any money as a stylist. I had 30 years experience and made the same money as the stylists just out of beauty school. My friend, (a great manager by the way) lost her house and her car while working there, because she made a whole whopping $8-9 an hr. Ever wonder why all the stylists and managers are 20 something?? Because most of the time, the older stylists have more brains than to do all that work and only make a dollar more an hour than the stylists. The younger ones by into all the crap they feed you about how far you are going to go in the company, yada yada, and jump thru all the hoops, thinking they are making a great career choice. The truth is, the only ones who get rich are at the top. You will work your @#%$ off, weekends, holidays and nights, and after 5 years the most I made was $10 an hour, and that was maybe 4 paychecks in all that time. The last year I worked there, I made $18,000, and that included retail, of which I sold $5,000 that year. We had a fat @#&* manager who thought she knew everything, (after the good one had to quit, because she didn't make enough) threatened us that we would get fired after 3 complaints, (of course, her complaints were never her fault) all the while letting a girl work there for 6 mo. who was a psycho. She would grab the retail sales out of our hands right in front of the customers, if she thought it was her turn, hog 3 or 4 customers in a row, when we were supposed to be taking turns, etc. (By the way, she owns a salon in Wyoming, MI) named Lily's, and I would stay away from there too! I took all this to the district manager, and higher, and never heard a word after I left. Goes to show, they dont' really care about the customers. I was the highest grossing stylist in color sales, and since myself and the other experienced stylists were all forced out, the salon has never made it's sales goals (love it!) Now all they can get are young girls just out of beauty schools, who aren't smart enough to know the score. If that's you, and you are reading this, the solution is easy. Don't work for any chain salon, they all work the same, and trust me, it's never about the employee. And maybe all of you who have written in on here, will finally realize, that if you want good service, find a stylist that you like, try them out with a style or a trim first, and don't assume that every stylist out there knows how to color, because they don't. And when someone does a great job, be appreciative with a nice tip. Maybe then, the ones with years of experience won't be forced into other careers, because they can't pay their bills.
t

Summer
Kentwood, Michigan
U.S.A.

2 Updates & Rebuttals


Niko

Lisbon,
Ohio,
U.S.A.

very successful employee

#3UPDATE Employee

Fri, June 19, 2009

i have been working for regis for over 5 years and starting my second year i have been making 50% commission which is on average $28/hr. im 23 yrs old and though this is my starting salon i have to say i am doing way better than most people my age. i have recently bought a home and a new car on my own working for regis as a stylist. maybe you just, you know, arent good enough...not enough clientele, or your speed wasnt up to par. dont go blaming a company who compensates employees on the hard work they do just because you cant hang.


Litldebduc

Brookline,
Missouri,
U.S.A.

Your Energy in a Postitive Direction

#3Consumer Suggestion

Wed, November 12, 2008

I just read your experience with a salon corporation. I can see why you feel so ripped off by them. Most corporations filter very little monies down to the employees with many high promises of a bright future with them.

I have been a hairstylist/salon owner for over 41 years and worked all those years with the exception of time off for the children (6 weeks). My husband talked me into owning my own salon when I was 23 years old and I have never regretted the experience. I have owned and operated in three total and have loved my employees. I worked for two corporations, once when I moved to Missouri from California and once when I first started working in 1968. Both times I made very little money with high promises that there was much mula to be made. It just never happens. The big bucks stay at the top always.

I pay my girls a percentage with every increase in sales they make. They are also taught to market themselves where ever they go to increase their sales and clientele. They are also offered a booth rental if they so desire. When a stylist first gets out of school she needs all the customers she can get in her chair. A corporation will do that for her but then comes the time that she should move on as it really is a dead end job. That corporation will only pay so much, they are the ones advertising and getting the clients to you and handling all the legal and financial issues for the stylists. The frustion comes to the stylist because it is time for change and she needs to search a solution for her change.

I encourage stlists in this place of frustration and often plain anger, to use that as a catalyst for the change. Most girls who may have worked for a corporation have learned people skills, order of the salon, how to market, how to handle retail, and how to up sell. All these skills can be brought into a stylist owning her own salon with some research and a dream. Begin to look for a salon that may be for sale or perhaps you would like to find a building and remodel for yourself and begin your own dream of being a salon owner. The dream is the biggest challenge you may ever have to do but the rewards are fabulous.

I remember in my first endeavor that we were up until 4 am laying tile and painting the walls of my first salon and then getting up at 6am to get ready to go to work. I thought I would not make it that next day but we did and our salon opened four weeks after we bought the furniture! I was so jazzed. You can be there too if you want to.

My times of opening a salon are my most fun things to do. You sound by your writing like you have the right spunk and the right information to try salon ownership. It does come at a price and that is your time. I find the spunky stylists make for good salon owners because they head into the problems and solve those knotty problems by pushing through them. You sound like such a person. But you did learn many skills by working for this company, now set up a plan for your own and correct their short comings by not having those issues in your salon. Frustration remains frustration only if you stay stuck in focusing on the issue and not stepping up to the new level of thought. "Hummm maybe I can own a salon! Wow...maybe I can!"

I hope this helps you to think differently about that sour experience and make lemonaide out of lemons! Best of everything to you as you begin to dream again.
Celeste

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